Maintenance Assistant

Who are we?

As one of Australia's leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

About the role

We're looking for a practical, hands-on Maintenance Assistant to support the day-to-day operations across two of our Sydney properties. You will have a key role in maintaining the safety, functionality, and overall condition of the properties and ensuring our residents have the best experience possible once they move in. You'll carry out hands-on maintenance and repairs, respond to resident and staff requests, and proactively support the smooth daily operation of our facilities. This is a practical, on-the-ground role requiring a keen eye for detail, strong communication skills, and a genuine commitment to delivering high standards across all areas of property maintenance.

Key Responsibilities

• Perform day to day general maintenance, repairs and minor handyman work to keep the property in excellent condition.
• Respond promptly and professionally to maintenance requests and issues raised by residents and team members.
• Proactively identify and resolve maintenance related issues to support a high quality living environment.
• Supervise contractors when required, while also completing tasks that fall within general building maintenance.
• Maintain safe work practices in line with Work Health and Safety (WHS) legislation and company policies.
• Keep accurate records and communicate efficiently with relevant stakeholders on the status of repairs and property needs.

What you'll bring

• Trade experience or demonstrated practical capability in mechanical, electrical, carpentry, plumbing, or general building maintenance. Hands-on problem-solving skills with a practical, solutions focused mindset.
• Effective time management and multitasking skills with a focus on quality and detail.
• Strong written and verbal communication skills for logging maintenance activities and liaising with stakeholders.
• Strong interpersonal and customer service skills, especially in communicating respectfully with residents.
• Working knowledge of WHS legislation, safe work practices and a willingness to expand and apply this knowledge.
• Relevant trade certification or qualification is desired but not required

What's in It for You

• Be part of a passionate team supporting residents' success and wellbeing.
• Exposure to the purpose-built student accommodation sector.
• Opportunities to upskill and expand your knowledge in building maintenance, safety and facilities management.
• Work in a modern and architecturally designed properties.

Join a vibrant, inclusive team where collaboration and continuous improvement are at the heart of everything we do. If this sounds like your kind of role and you're ready to make an impact, we'd love to hear from you. Apply now and be part of something great at Iglu

By submitting an application for a role with Iglu you are agreeing to your application being kept on file for up to 12 months for talent pooling purposes. This will enable you to be considered for further roles during this time. Your personal information contained in your application will be stored in line with Iglu's Privacy Policy.

Agencies please note:recruitment for this position is being managed directly by Iglu. We will reach out to our preferred agency partners in the instance we require additional recruitment support. Your respect for this process is appreciated.