Office Manager

OFFICE MANAGER

• Work from home (95%)
• Permanent role
• Excellent remuneration and benefits
• Based in Perth

BroadReach Consulting is a professional services organisation based in Perth, Western Australia. We specialise in IT strategic planning, enterprise and solution architecture, and business and digital transformation. We provide consulting services to industries such as public safety, justice, health, and utilities.

We are seeking to engage an Office Manager to manage the back-office operations and work with the IT consulting team. This role is a permanent role, working from home, on a full-time basis.

About the Role

This role is ideal for someone who enjoys taking ownership and wants to maintain the efficient day-to-day management and running of the BroadReach office.

More specifically, this includes undertaking all operational and administrative activities associated with the running of the office as follows:

Human Resources Administration:

• Assist with the recruitment, onboarding, and offboarding of IT consultants. Distribute employment contracts and all the necessary onboarding materials and documents to new consultants and maintain up-to-date employment details.
• Maintain and grow a database of 'warm' recruitment candidates available for recruitment and maintain related candidate information in our back-office system, BlueRock.
• Maintain up-to-date CVs for all current BroadReach consultants.
• Maintain strong relationships with recruitment agencies and service providers, acting as the interface between the agencies and BroadReach.
• Provide advice to consultants regarding the weekly and monthly time sheeting processes and use of BlueRock, advice on BroadReach policies, processes and standards, and other matters relating to the administration of their employment with BroadReach.
• Prepare a monthly newsletter and distribute to consultants.
• Organise team-building activities and support the development of a positive workplace environment.
• Identify innovative ways to enhance employee's experience of working with BroadReach and present proposals for improvements to the "way we work" to the Directors and GM.

Management of Back-Office processes

• Maintain an up-to-date Operations Manual with descriptions of Backoffice processes and artefacts.
• Use BlueRock software to manage and maintain Leads, Job details, consultant contracts and purchase orders. Maintain client information in BlueRock, including setting up new clients in BlueRock as "Jobs".
• Support the General Manager, Contract Manager and Directors with provision of information which is needed to prepare client contracts, manage Purchase Orders, maintain client contract renewals, and issue invoices.
• Work with the Contracts Manager to ensure that timesheets are consistent with client invoices, and consultant invoices.
• Manage and maintain Company insurances and renewals. Ensure all legal, Government and insurance requirements and records are maintained and meet with Company policy requirements.
• Complete Statutory and State Government reporting.
• Contribute to the development of proposals and tenders as required.

Maintenance of SharePoint, Bluerock and Teams files

• Maintain all proposals, tenders, consultant, marketing, client and other Company documents in Sharepoint, Bluerock and Teams, ensuring that the documents are readily accessible, complete and up to date.
• Manage the Company website, as required, liaising with vendor regarding contractual issues and website maintenance.
• Participation in, and support for, recruitment activities including engagement with recruitment agencies and BroadReach's online recruitment campaigns.
• Liaison with the Contract Manager to ensure invoicing and payroll activities are completed in a timely manner.
• Working closely with the Directors and General Manager on ad hoc strategic, financial or operational projects.

Requirements:

• A minimum of 5 years of office management experience is required, with prior experience working in a small private company office preferred.
• Ability to write letters, proposals, newsletters, and website updates.
• Familiarity and experience in using Microsoft products Word, Excel, PowerPoint, Teams and Sharepoint.
• Familiarity and experience with BlueRock (formerly WorkflowMax) and LinkedIN systems (desirable).
• Flexibility, keen to show initiative and capability to work independently, as well as within a team environment.
• Be based in Perth with a home office setup (Computer, Printer, Scanner and Broadband Internet) with flexibility to attend Social functions, Recruitment interviews and occasional meetings in the CBD area.
• Excellent communication and collaborative skills, with fluency in written and spoken English.
• Australian Citizenship or rights to work in Australia is needed.