Team Leader

The Sarina Russo Group in the last 46 years is dedicated to empowering people and communities through innovative education and employment solutions. We strive to inspire personal growth and career success by providing tailored support, fostering inclusive and diverse opportunities, and championing lifelong learning.

Our commitment is to create pathways that lead to meaningful employment, enhance workforce skills and drive positive change in the communities we serve.

Parent Pathways is a voluntary government program to support parents/carers with children under six to take part in a pre-employment service.

We are seeking a compassionate and experienced Team Leader to join our Sydney South West team working across Fairfield, Cabramatta and Bankstown on a full time basis. As a Team Leader, you will be responsible for managing a small team of Parent Mentors, ensuring the delivery of high-quality support services, and fostering a collaborative and supportive team environment. 

You will need to have previous experience working in Parent Pathways, lived experience in parenting and a passion for supporting other parents and families. You will support our Mentors who will work one-on-one with parents, facilitating workshops, and creating a welcoming environment for learning and growth through the support programs offered.

Responsibilities include:

• Lead and manage a team of Parent Mentors, providing guidance, support, and supervision
• Provide individualised mentorship to parents, offering support and guidance on various parenting challenges.
• Assist parents/carers to overcome barriers and empower them with the skills to achieve their individual employment and/or educational goals.
• Facilitate workshops and group sessions on topics relevant to parent challenges.
• Develop and implement engaging educational materials and resources.
• Foster a safe and supportive environment for parents to share experiences and learn from one another.
• Collaborate with community organisations and resources to enhance program offerings.
• Monitor and evaluate program effectiveness, providing feedback for continuous improvement.

The Person:

• Personal lived experience in parenting or family support, along with relevant professional experience (Employment service experience highly regarded).
• Strong interpersonal and communication skills, with the ability to connect with diverse families.
• Previous experience in Team Leader role
• Empathy, patience, and a genuine desire to help others, particularly parents.
• Familiarity with community resources and support systems is a plus.
• Understanding and respect for diverse backgrounds and perspectives, promoting inclusivity.
• Precision in documentation and case management to ensure accuracy and compliance.
• Completed or working towards a Certificate III or above in a related course in Society and Culture, Health or Education; or
• Tertiary level qualifications related to education, training, social services, counselling, case management, psychology, community services, careers guidance
• Current Working with Children Check or willing to obtain one
• Ability to speak an additional language highly desirable

On Offer:

• Succession planning for a real career
• Ongoing training and development
• 5 weeks annual leave (qualifying period applies)
• Ability to work within an organisation that fosters entrepreneurial thinkers

At Sarina Russo Job Access we are committed to an inclusive workplace that embraces and promotes diversity. We value, respect and seek to leverage the unique contributions of people with diverse backgrounds, experiences and perspectives. We also offer flexible working arrangements to ensure our workforce is representative of the communities that we serve. If you need an adjustment to participate in the recruitment process please contact our team at

To apply for this role please go to our

You will be required to complete a police check should you be successful in being appointed to our organisation.  To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand. Only shortlisted applicants will be contacted.