Part-time Administration Assistant For Physio Clinic

6 days ago

Moorooka QLD, Australia Inline Physio Full time $60,000 - $80,000 per year

Inline Physio Moorooka is seeking a Part-Time Administration Assistant for 17 hours per week.

2 Days/week: Thursdays and Fridays

Hours: 8:30am-6pm

Inline Physio Moorooka is seeking a Part-Time Administration Assistant to join our friendly and dynamic team of Allied Health Professionals. This role offers the opportunity to be an integral part of a small private practice that delivers high-quality healthcare in the heart of Moorooka.

About the Role

As the first point of contact for our clinic, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our practice. You'll be responsible for front desk administration, appointment management, and patient communications while contributing to a welcoming and professional environment.

Key Responsibilities

  • Front Desk & Patient Care: Warmly welcome patients and be the friendly face of our clinic.
  • Customer Service & Bookings: Confidently manage phone and email inquiries, converting inquiries into appointments.
  • Appointment Management: Schedule and oversee bookings using our practice management software.
  • Case Coordination: Liaise with insurers, medical centers, and third-party providers (e.g., DVA, WorkCover).
  • Billing & Payments: Process invoices, HICAPS, EFTPOS, and Medicare payments (via Tyrohealth).
  • Administration Support: Prepare and finalise referral letters, maintain records, and ensure efficient office operations.
  • Practice Management: Assist with housekeeping tasks to maintain a well-run and professional clinic.
  • Clinic Presentation: Ensure the clinic maintains a professional and welcoming appearance through light housekeeping and organization.

What We're Looking For

Exceptional and empathetic customer service skills

Strong proficiency in computers and technology

Excellent verbal and written English communication skills

Professional, proactive, and able to handle confidential information with discretion

Reliable, detail-oriented, and able to follow established systems and procedures

A positive team player who fosters a supportive work environment

Self-motivated, eager to learn, and open to skill development

Confident with a growth mindset and a problem-solving approach

Ability to remain calm under pressure and manage competing priorities

Values working autonomously and independently whilst also receiving managerial support when needed

Interest in contributing to the growth of the business

***Due to the small team, availability to cover extra shifts when your fellow admin team member takes sick or annual leave is important as they will cover for you***

Previous experience in healthcare administration is preferred, but we welcome candidates with other office or administrative experience.

Training & Support

  • You'll receive one-on-one training with our experienced Admin Officer
  • Our cloud-based systems ensure access to remote support from staff at our other locations and the company director.
  • A comprehensive online procedures and training system is available for ongoing guidance.

How to Apply

If this role sounds like the perfect fit for you, we'd love to hear from you

To be considered for the role, you may apply online however for serious applicants, please also submit your CV via email to with the subject line:

"I'm Your Moorooka Admin Assistant"

We look forward to starting the conversation with you

Job Type: Part-time

Pay: $28.00 – $30.00 per hour

Benefits:

  • Employee discount

Experience:

  • Microsoft Office: 1 year (Required)
  • Administration: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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