Client Liaison

2 weeks ago

Hobart, Tasmania, Australia Ronald Young and Co Builders Full time $80,000 - $120,000 per year

Are you ready to be part of an award-winning team delivering high quality homes for Tasmanians?

We're looking for a Client Liaison who's passionate about delivering outstanding customer experiences from start to finish. In this role, you'll be a key point of contact for our clients throughout the home building journey — helping turn their ideas into reality while ensuring everything runs smoothly along the way.

Join a team that values quality, communication, and genuine relationships. If you're organised, approachable, and thrive in a fast-paced environment, we'd love to hear from you.

At Ronald Young + Co Builders, we're a 100% Tasmanian family owned and operated business with more than 50 years of experience building homes across southern Tasmania. Our reputation is built on quality craftsmanship, trusted relationships, and exceptional customer service — and we're proud to continue delivering homes that Tasmanians love.

The Role

You will assist in the delivery of high quality homes by coordinating the council approval process, working closely with clients, and liaising with service providers, consultants, councils and suppliers to achieve pre-construction compliance.

We're looking for someone with excellent communication and interpersonal skills, and a proven ability to build rapport and develop strong, positive relationships. As the key point of contact for our clients between the sales and construction stages, you'll play a vital role in ensuring a smooth and supportive experience throughout their building journey.

We're looking for someone who's positive, solutions-focused, and committed to delivering great customer service. Experience in the building and construction industry is essential.

Tasks & Responsibilities

  • Use your knowledge of interior and exterior materials and finishes to assist clients achieve the desired look and style of their new home
  • Provide clients with regular progress updates and conduct client appointments
  • Liaise and coordinate with internal teams, suppliers, consultants and council or regulatory authorities to make sure all pre-construction steps are handled efficiently
  • Carefully review building plans and compliance documents to ensure everything is accurate and meets the required standards before moving forward
  • Coordination of all necessary permits, approvals and statutory requirements so that construction can start on schedule
  • Preparation of contracts and associated documents

To Be Successful in This Role, You Will

  • Have experience in the building and construction industry
  • Possess knowledge and understanding of the National Construction Code (NCC) and the Tasmanian Planning Scheme
  • Be able to read and interpret building plans
  • Be committed to delivering exceptional and professional customer service
  • Have effective communication skills with the ability to build positive customer relationships and collaborate well within a team
  • Demonstrate strong negotiation skills
  • Exhibit excellent organisational skills with keen attention to detail
  • Be capable of managing multiple projects and competing priorities efficiently
  • Be proficient in Microsoft Office Suite and Microsoft Project

Applications close Friday 22 August 2025 at 5pm

Only shortlisted applicants will be contacted.

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