Claims Assistant

6 days ago

Brisbane, Queensland, Australia Gallagher Bassett Full time $45,000 - $60,000 per year

Your Role

We are currently searching for a passionate and motivated Claims Assistant to join our Liability team on a permanent full-time basis with flexible hybrid working arrangements to be agreed.

This is an entry level role into Liability claims and we're looking for someone either with some General Insurance knowledge as a stepping stone into becoming a Liability Consultant or a school leaver. This role presents great opportunity with dedicated support and fantastic career pathway opportunities. If you are motivated and eager to kickstart your career in the insurance industry then this role is for you

Responsibilities

You will add value to Gallagher Bassett across the following:

  • Supporting positive customer experiences with the timely and accurate entry of invoices
  • Providing claim support activities within agreed service level timeframes
  • Performing a variety of administrative duties and assisting with document management to support teams of Claims Consultants
  • Ensuring attention to detail and claim information is correct and up to date
  • Adhering to relevant compliance, including privacy and security requirements
  • Triaging work and managing team inboxes

Qualifications

We're interested in hearing from people who possess:

  • Experience in Administration or Customer Service
  • Excellent customer service and communication skills
  • Strong attention to detail
  • Demonstrated ability to problem solve
  • Strong time management and organisational skills
  • PC literacy and Microsoft Office experience

What we can offer you:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

  • Technical Claims Assistant

    1 week ago

    Brisbane, Queensland, Australia McLarens Full time

    Date: 21 Oct 2025Location:Brisbane, QLD, AUCompany Name: McLarensFounded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management...

  • Technical Claims Assistant

    1 week ago

    Brisbane, Queensland, Australia Halliwell Full time

    Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens'...

  • Claims Manager

    1 week ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time $80,000 - $120,000 per year

    Take hold of a monster opportunity and join our Member Insurance and Claims team as a Claims Manager.Why join us?You'll get 14% super as standard, to help your future come alive.Unleash your potential and build a career to be proud of through excellent training and development opportunities.Balance your work between in-person days at our purpose-built hubs...

  • Claims Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Crawford Full time $80,000 - $120,000 per year

    DescriptionAre you an experienced Claims Professional with experience in managing a Portfolio of Personal Injury and Property Liability Claims? If so, this may be your next stepCompetitive Remuneration package commensurate with experienceBe a part of a growing team within a business that is on a growth trajectory Hybrid working arrangements encouragedAbout...

  • Claims Officer

    2 weeks ago

    Brisbane, Queensland, Australia Enterprise Full time $60,000 - $90,000 per year

    As Claims Officer you will be responsible for the administration of insurance claims for the company, as well as providing excellent service to both customers and suppliers. You will also engage with customers to follow up outstanding payments, all while maintaining the good reputation of the business by meeting our customer's needs.Your key responsibilities...

  • Claims Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Lumos Full time $80,000 - $120,000 per year

    Description So many reasons to CHUse CHU We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.  A career at CHU is a career of opporCHUnity. The opportunity to create, innovate...

  • Claims Consultant

    4 days ago

    Brisbane, Queensland, Australia CHU Underwriting Agencies Pty Ltd Full time

    So many reasons to CHUse CHUWe're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you...

  • Injury Management Coordinator

    9 hours ago

    Brisbane, Queensland, Australia Total Claims Solutions Pty Ltd Full time $90,000 - $120,000 per year

    Company DescriptionTotal Claims Solutions provides a unique hands-on approach to managing work injury claims nationally. The company focuses on the immediate needs of injured or ill workers and supports employers to provide effective injury and illness claims management.Role DescriptionThis is a full-time role for an Injury Management Coordinator (IMC)...

  • Senior Claims Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Liberty Specialty Markets Full time $80,000 - $120,000 per year

    At Liberty, we put people first. Acting with empathy, integrity, and transparency to deliver exceptional, fair, and timely claims service.Are you an experienced Claims professional with strong Accident & Health expertise who shares these values and is ready to make a meaningful impact? We are looking for a Senior Claims Specialist to join our Accident &...

  • Claims Advisor

    5 hours ago

    Brisbane, Queensland, Australia Bolton Clarke Full time $90,000 - $120,000 per year

    Manageable caseloads that let you make a real differenceWork/Life balance - WFH and OfficeSalary Packaging benefitsAbout the Opportunity: We're looking for a proactive and experienced Claims Advisor to manage workers' compensation claims within our QLD self-insurance scheme at Bolton Clarke. In this role, you'll assess liability, coordinate rehabilitation...