Claims Assistant

7 days ago

Brisbane, Queensland, Australia Gallagher Bassett Full time $45,000 - $60,000 per year

Your Role

We are currently searching for a passionate and motivated Claims Assistant to join our Liability team on a permanent full-time basis with flexible hybrid working arrangements to be agreed.

This is an entry level role into Liability claims and we're looking for someone either with some General Insurance knowledge as a stepping stone into becoming a Liability Consultant or a school leaver. This role presents great opportunity with dedicated support and fantastic career pathway opportunities. If you are motivated and eager to kickstart your career in the insurance industry then this role is for you

Responsibilities

You will add value to Gallagher Bassett across the following:

  • Supporting positive customer experiences with the timely and accurate entry of invoices
  • Providing claim support activities within agreed service level timeframes
  • Performing a variety of administrative duties and assisting with document management to support teams of Claims Consultants
  • Ensuring attention to detail and claim information is correct and up to date
  • Adhering to relevant compliance, including privacy and security requirements
  • Triaging work and managing team inboxes

Qualifications

We're interested in hearing from people who possess:

  • Experience in Administration or Customer Service
  • Excellent customer service and communication skills
  • Strong attention to detail
  • Demonstrated ability to problem solve
  • Strong time management and organisational skills
  • PC literacy and Microsoft Office experience

What we can offer you:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

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