Retail & Warehouse Assistant

6 days ago

Gold Coast, Queensland, Australia Tactical Distributors Pty Ltd Full time $45,000 - $60,000 per year

Tactical Gear Australia is a leading supplier of Law Enforcement, Tactical, Military, and Outdoor Equipment for both professional and recreational use. With a strong online presence and a retail location on the Gold Coast, we pride ourselves on delivering high-quality gear, outstanding customer service, and operating in a fast-paced, team-oriented environment. As we continue to grow, we're looking for the right person to join our amazing team.

The Retail & Warehouse Assistant is a key team member responsible for supporting the day-to-day operations of both the warehouse and retail store. This is a hands-on, varied role—perfect for a recent school leaver or someone eager to gain broad experience within a growing business. The ideal candidate will be friendly, proactive, quick on their feet, and able to work both independently and as part of a team.

Key Responsibilities


• Maintain a clean, organised, and functional warehouse


• Perform regular stock takes and inventory counts


• Pick, pack, and dispatch customer orders with accuracy


• Receive and process incoming stock and deliveries


• Price and label products for in-store display


• Assist walk-in retail customers with product knowledge and service


• Answer phone calls and respond to emails professionally


• Deliver stock locally as required (company vehicle provided)


• Clean glass displays, vacuum store floors, and ensure retail presentation is maintained


• Provide general support across warehouse, retail, and admin functions

What Will Help You Succeed

While not essential, the following will give you an edge in this role:


• A happy, can-do attitude and willingness to get stuck in


• Someone who listens, learns quickly, and takes initiative


• A tidy and organised approach to work


• Clean, valid driver's licence (Essential)


• No criminal record (Essential)


• Good understanding of computers and basic software


• Experience or a basic understanding of eCommerce platforms (Shopify experience is a plus)


• Comfortable working in a fast-paced, hands-on environment


• Strong communication skills and a team-first mindset


Important Application Note

A personalised cover letter is required for this position. Your application will not be read or considered without a cover letter that clearly demonstrates your interest in Tactical Gear Australia and how you align with the role. Generic applications will be disregarded.

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