EUC / Network Smart Hands Engineer - QLD

3 days ago


South Brisbane QLD, Australia EIL Global Full time $60,000 - $80,000 per year

We are looking for experienced EUC / Desktop / Field Support / Smart Hands Engineers to provide onsite technical support for our clients across various locations in Australia. This is a flexible, on-call role suitable for engineers who can support onsite when scheduled.

Key Responsibilities:

  • Provide onsite support for end-user devices (Laptops/Desktops/Printers/Peripherals)
  • Perform Break-Fix and IMAC activities
  • Assist with installation and replacement of network devices (Routers, Switches, Access Points)
  • Perform basic cabling and patching tasks
  • Work closely with remote support teams and update ticketing systems
  • Ensure SLA adherence and maintain proper service documentation

Required Skills & Experience:

  • 3+ years' experience in EUC/Desktop/Field Support/Smart Hands
  • Strong hardware troubleshooting knowledge
  • Basic networking knowledge (LAN, WAN, IP addressing, cabling/patching)
  • Experience with Windows OS, O365, Active Directory, and ticketing tools such as ServiceNow / Remedy
  • Good verbal communication and ability to attend onsite support when scheduled

How to Apply:

Please send your updated CV to:

Job Types: Part-time, Fixed term, Casual, Freelance, Contract


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