Medical Secretary

12 hours ago

Sydney, New South Wales, Australia Sydney Centre for Psychological Medicine Full time $60,000 - $80,000 per year

Medical Secretary

Specialist Medical Practice

Part-time, 2–3 days per week (occasional weekends)

Location: Parramatta CBD

We are a psychiatric and allied health practice located in Parramatta CBD. We are seeking a Permanent Part-Time Medical Secretary to join our team.

A minimum of two years experience in a medical practice is essential. Experience in Microsoft and typing speed of at least 60 words per minute are essential. Experience in Gentu medical software is an advantage. Please send your resume and letters of reference to

Key Responsibilities

  • Being the first point of contact for clients, providing professional and compassionate support
  • Answering phone and email enquiries, scheduling and managing client appointments
  • Coordinating multiple practitioners' calendars and managing waiting lists
  • Processing payments, invoicing, Medicare rebates, and insurance claims
  • Assisting with client intake procedures, including consent forms and medical documentation
  • Liaising with hospitals, insurers, solicitors, and other professionals
  • Managing confidential correspondence, medico-legal documentation, and general office duties
  • Contributing to the smooth running of the clinic by supporting both clients and clinicians

The Successful Candidate Will Have

  • Strong multitasking and organisational skills in a fast-paced environment
  • Excellent communication skills with a professional and empathetic manner
  • Confidence in explaining administrative and financial processes to clients
  • Resilience and the ability to remain calm in high-pressure or emotionally challenging situations
  • High attention to detail and commitment to confidentiality

What We Offer

  • A supportive and collaborative team environment
  • On-the-job training in medical systems and Medicare processes
  • A role where your organisational skills and empathy directly contribute to client wellbeing
  • Exposure to the operations of a private mental health practice, providing valuable experience for those interested in health administration or allied health careers
  • Flexible part-time hours (2–3 days per week, occasional weekends)
  • Convenient Parramatta CBD location

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