Customer Service Consultant

2 days ago

Brisbane, Queensland, Australia Rentokil Initial Full time $60,000 - $80,000 per year

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Brisbane.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

  • Receiving inbound calls and email enquiries from domestic customers
  • Proactively making outbound calls to our existing customers to promote our products and services
  • Resolving customer queries quickly and accurately
  • Scheduling appointments for residential customers
  • Converting incoming enquiries into sales opportunities
  • Liaising with your fellow colleagues
  • Meeting calls and internal sales targets
  • Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements

  • Experience working in customer service or call centre environments (essential)
  • Demonstrated experience in phone sales and converting inquiries into sales
  • Capable of working with multiple database systems and email programs with experience in Word and spread-sheet packages desirable
  • Proficient with communicating verbally and electronically
  • Able to work calmly under pressure while multi-tasking
  • Proven problem-solving skills
  • Ability to focus on delivering a 'wow' experience to customers
  • Ability to work in a team environment to support fellow colleagues
  • Professional, reliable, and punctual.
  • Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

  • Customer Service and Sales Consultant

    5 days ago

    Brisbane, Queensland, Australia Medibank Private Limited Full time $60,000 - $90,000 per year

    You're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community TeamAt Medibank, our...

  • Customer Support Consultant

    5 days ago

    Brisbane, Queensland, Australia RPMGlobal Holdings Limited Full time $90,000 - $120,000 per year

    About the RoleRPMGlobal is seeking a Customer Support Consultant to provide technical and functional support services for our data intelligence platform, MinVu. This is a permanent full-time role based in our Brisbane CBD headquarters.The Customer Support Consultant will be responsible for investigating and resolving issues for our MinVu product. MinVu is...

  • Customer Service Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Reapit Australia & New Zealand Full time $40,000 - $60,000 per year

    Company DescriptionReapit Australia & New Zealand is the original end-to-end business technology provider for estate agencies, with over 25 years of experience in helping sales and lettings agents grow their businesses. Our technology connects property professionals across Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants, and...

  • Customer Service Consultant

    4 days ago

    Brisbane, Queensland, Australia Weploy Full time $69,000 - $72,000 per year

    Looking for a role where you can make a difference to someones life?Love supporting customers through the good and bad? We've got you covered. BenefitsFully remote opportunity (must be located in VIC, NSW, QLD for equipment purposes) Starting 13th Oct on a 4-6 months casual contract (permanency thereafter based on performance) Mon-Fri rosters - no...

  • Customer Service Consultant

    2 weeks ago

    Brisbane, Queensland, Australia The Lottery Corporation Full time $104,000 - $130,878 per year

    Could this be one of those rare moments to do the best work of your career?The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community.We're the team who bring you Australia's favourite lottery games. For more than a century, we've been...

  • Customer Assist Consultant

    7 days ago

    Brisbane, Queensland, Australia ANZ Full time $60,000 - $90,000 per year

    Job Title: Customer Assist Consultant - Suncorp BankReq ID: 104187Department: SB Specialist Customer CareDivision: Suncorp BankLocation: BrisbaneAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ...

  • Customer Support Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Public Trustee of Queensland Full time $60,000 - $80,000 per year

    About the roleJoin our Customer Support Team (CST) as a Customer Support Consultant (CSC) and play a pivotal role in empowering Queenslanders to navigate their financial affairs. As a CSC, you'll be the direct point of contact for our financial management customers and their support networks, providing vital support through inbound calls, preparing internal...

  • Customer Assist Consultant

    7 days ago

    Brisbane, Queensland, Australia ANZ Banking Group Limited Full time $60,000 - $90,000 per year

    About Us At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About the Role As a Customer Assist Consultant...

  • Customer Care Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service. About Our Client:In a market often filled with mediocrity, our client stands out by prioritising exceptional...

  • Part Time Customer Service

    1 week ago

    Brisbane, Queensland, Australia Telstra Business Technology Centre Perth South Full time $45,000 - $65,000 per year

    Employment TypePermanentClosing Date8 Nov :59pmJob TitlePart Time Customer Service & Sales Consultant NORTH LAKESJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...