Program Manager

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

We are seeking an experienced Program Manager to uplift project management standards and practices, enhance delivery capability, and ensure alignment with enterprise-wide governance and assurance frameworks.

In this role, you will be responsible for providing program and project management support to uplift standards and practices across the organisation. You will ensure that all project management activities are aligned with enterprise portfolio management and governance frameworks, embedding consistency and best practice across initiatives.

You will play a key role in enhancing project management capability by building the skills and confidence of project managers and support staff, ensuring they are equipped to deliver against enterprise expectations. Your expertise will help to drive a consistent approach, creating better visibility, reporting, and control across projects.

In addition to capability uplift, you will provide hands-on support for projects when required, ensuring delivery remains on track, on budget, and aligned with agreed objectives. This will involve supporting stakeholders to resolve issues, maintain momentum, and deliver outcomes that meet business needs.

Qualifications

You are a results-oriented Program Manager with strong stakeholder engagement skills and a passion for improving project management capability across teams. You bring:

• Proven experience leading or supporting large, complex programs/projects.
• Strong understanding of PMO frameworks, governance, and assurance requirements.
• Ability to coach and mentor project managers and support staff.
• Excellent communication, collaboration, and problem-solving skills.

Additional Information

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Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks