Account Manager

As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism.

Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of exceptional service to clients and with 250 staff across 20 offices nationwide. We strive to be an employer of choice with a clear commitment to our people, leadership and our culture as a values-led organisation.

To join us at Insurance House, explore the range of opportunities below.

Account Manager - Financial Lines

• Insurance
• Insurance - Broker
• Sydney
• Permanent / Full Time

14/10/2025

• Amazing opportunity for an experienced Broker ready to fast-track their career
• Be part of a values-driven organisation with a collaborative team
• Work within a national team with global capability

Join us as we embark on an exciting new chapter following the strategic integration of two industry giants: Network Insurance Group and Insurance House. This integration is set to revolutionise the market, combining the strengths of both brokerages in a pioneering step for Steadfast Group.

You'll join a dynamic team where you will take ownership of a portfolio linked to a professional association of 500+ members and play a strategic role in client success.

We are open to candidates from Central Coast, Sydney, Brisbane or Melbourne.

About the Role:

This is a senior Account Manager position responsible for the end-to-end management of a PI focused client portfolio. You will be accountable for growth, retention, and optimisation of the portfolio, which is closely linked with a large professional association.

Your role extends beyond traditional account management – you will:

• Manage renewals and ensure clients receive timely, tailored advice
• Build and maintain strong relationships with association members
• Participate in association board meetings, providing insights on portfolio trends, opportunities, and risk management
• Collaborate with underwriters to deliver bespoke PI insurance solutions
• Identify opportunities for portfolio growth and cross-selling of additional Financial Lines products
• Act as a trusted advisor to both the association and its members

About You:

We're seeking a well-rounded and experienced insurance broker with previous broking experience in Professional Indemnity (PI) insurance. You'll have a proven track record in account management, particularly with corporate or association-linked clients, and the confidence to deliver tailored coverage solutions while building meaningful, long-term client relationships.

You thrive on solving complex problems and delivering positive outcomes for your clients. With a strong work ethic, team-oriented mindset, and natural leadership abilities, you excel at driving portfolio growth, mentoring junior brokers, and collaborating effectively with internal stakeholders.

You are an exceptional communicator, both written and verbal, and passionate about sharing your knowledge and supporting those around you. You can manage multiple priorities independently and bring strategic thinking with a focus on client retention, growth, and portfolio optimisation.

If you're ready to take the next step with a respected national brand, grow with an experienced team, and make a lasting impact, we'd love to hear from you.

About Us

Network Insurance House (NIH) is a proudly 100% Australian-owned Insurance Broker, backed by the strength of Steadfast Group Ltd, an ASX-100 company. We specialise in general Risk Management, Workers' Compensation, Claims Management and Specialty Industry Risks.

NIH was formed in 2025 through the strategic integration of Network Insurance Group (established 1995) and Insurance House (established 1983), creating a leading Australian risk advisor.

Combining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.

Today we employ over 400 people in 23 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions.

Can't see a role that suits you but still interested in joining Insurance House?

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