Senior Client Service Manager

10 hours ago

Brisbane, Queensland, Australia Profusion PAC Pty Ltd Full time $80,000 - $110,000 per year

The Company & CultureOur client prides themselves on their personalised style, guiding clients through every step of their long-term financial journey.  The team is professional with experience across various financial services, lending, accounting and insurance. It is a committed team environment, and they support ongoing training and personal development whilst recognising and rewarding good performance.

The RoleYou will provide professional and proactive support to the Financial Planning team to enhance their client relationships and ensure they are well-equipped to deliver quality and appropriate Financial Planning support to clients. Your primary responsibilities will include:

  • Processing of day-to-day administrative tasks
  • Scheduling and following up on client appointments
  • Updating client information into Xplan
  • Hands-on role assisting the team with the implementation of advice

About YouYou are proactive and use your initiative to create successful client outcomes.  You may have experience in Financial Planning today or a proven track record in client support in a similar professional services environment. The successful person will have:

  • Excellent communication and interpersonal skills
  • Strong team ethic and motivated to succeed
  • Strong understanding of the financial planning process
  • Have the ability to work unsupervised or as part of a team
  • Must have experience with XPLAN

This could suit a career CRM/CSO or someone who is looking to progress to advice or office management

Benefits

  • Work within a large professional office space
  • WFH 2-3 days per week on offer
  • Up to $110,000 package for experienced individuals

What Next?

Please click on APPLY NOW.  Alternatively, if you prefer to discuss this role in confidence before making an informed decision or have any questions, please contact Ben on

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