Customer Service Representative-Night Shift

2 days ago


Melbourne, Victoria, Australia Superior Food Services Full time $45,000 - $60,000 per year

Who are Superior Food Services?

Superior Food Services is an award-winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and providing valued offerings to our customers.

Global Meat is a subsidiary of Superior Food Group. Due to the continual growth of our organisation, we are actively seeking applications for a customer service representative/ an office all-rounder for our branch in Reservoir, Victoria on a casual ongoing basis with a view to permanency.

Overview

As part of your role, you will be responsible for but not limited to data entry, invoicing, answering phone calls and emails, and undertaking general administrative tasks. The successful applicant will be able to work autonomously and have a strong work ethic with good attention to detail and a positive attitude.

Your day-to-day routine will look something like this:

  • Accurate processing of inbound customer orders via phone, email, web, fax.
  • Keying in customer orders - Data entry
  • Creating and processing orders
  • Build sustainable relationships with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Advise customers of our diverse product range and price trends.
  • General filing, data entry, faxing, and photocopying
  • Ad-hoc administrative tasks as and when required
  • Night shift role - Monday to Friday - 11pm to 7am

All about you:

  • Past experience in customer service or administrative roles preferred.
  • Excellent phone manners.
  • Previous exp in XERO is a bonus
  • Experience within the meat industry is preferred but not essential
  • Excellent communication skills.
  • High attention to detail
  • Excellent computer skills (excel, word, outlook).
  • An eye for detail and a customer-focused attitude.
  • Must possess own transport to commute to work as the location is hard to find.

What it's like to work for us...

  • On-the-job Training
  • Friendly Culture
  • Long-term job security
  • Incredible discounts on WHEREFIT
  • Discounts on Health cover
  • Employee Assistance Program (EAP)
  • Discounts on Superior products
  • On-site parking
  • Immediate Start
  • Work-Life Balance
  • 12 weeks of gender - neutral paid parental leave for primary carers

If you would like to join a dynamic team and be part of our growing success story, click 'Apply'.

Due to the volume of applicants, only successful applicants will be contacted. We thank you in advance for considering us as an employer of choice.

The successful candidate will be required to undertake a successful National Police Check.

We proudly embrace and promote cultural diversity and Equal Employment Opportunity within the workplace. Indigenous Australians, Torres Strait Islanders, and minority groups are encouraged to apply

We thank you for considering us as an Employer of Choice.



  • Melbourne, Victoria, Australia Airport Parking Full time $45,000 - $60,000 per year

    Andrews Airport Parking is part of the largest off airport parking company in Australia with locations in Melbourne, Brisbane and Adelaide with plans to continue expanding.An excellent opportunity now exists for a Part- Time Night Shift Officer to join our team, located in Tullamarine. We are looking for someone to ensure the smooth running of our business...


  • Melbourne, Victoria, Australia Mlily International (AUS) PTY LTD Full time $104,000 - $130,878 per year

    The opportunityMlily International (AUS) PTY LTD is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Mitcham, VIC. In this full-time role, you will be responsible for providing exceptional customer service and administrative support to our clients.Key responsibilitiesHandle inbound customer inquiries and...

  • Night Shift

    3 weeks ago


    Melbourne, Victoria, Australia The Craigcare Group Part time

    About Us:For over 40 years, CraigCare has been delivering clinical and relationship-based care that connects and enriches the lives of all of our residents, every single day.Our Vision is for older people to be connected to their community through wellness and excellent customer service.Our Mission is to care for our residents in a manner which enhances...

  • Night Shift

    3 weeks ago


    Melbourne, Victoria, Australia The Craigcare Group Part time

    About Us:For over 40 years, CraigCare has been delivering clinical and relationship-based care that connects and enriches the lives of all of our residents, every single day.Our Vision is for older people to be connected to their community through wellness and excellent customer service.Our Mission is to care for our residents in a manner which enhances...


  • Melbourne, Victoria, Australia Reddy Express Full time

    Reddy Express Coburg - Customer Service Representative Reddy Express Coburg, 336 Bell (Cnr Sussex Streets), Coburg, Victoria, Australia Posted Thursday 11 September 2025 at 2:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy...


  • Melbourne, Victoria, Australia Reddy Express Full time

    Reddy Express Craigieburn - Customer Service RepresentativeReddy Express Craigieburn, 42 Craigieburn Rd West (Cnr Hanson Rd), Craigieburn, Victoria, AustraliaPosted Tuesday 9 September 2025 at 2:30 pmReddy Express - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as...


  • Melbourne, Victoria, Australia Reddy Express Full time

    Reddy Express Craigieburn - Customer Service RepresentativeReddy Express Craigieburn, 42 Craigieburn Rd West (Cnr Hanson Rd), Craigieburn, Victoria, AustraliaPosted Tuesday 9 September 2025 at 2:30 pmReddy Express - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as...


  • Melbourne, Victoria, Australia Reddy Express Full time

    Reddy Express Coburg - Customer Service RepresentativeReddy Express Coburg, 336 Bell (Cnr Sussex Streets), Coburg, Victoria, AustraliaPosted Thursday 11 September 2025 at 2:30 pmReddy Express - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express...

  • Night Shift Leader

    3 weeks ago


    Melbourne, Victoria, Australia Guzman y Gomez Mexican Kitchen Full time

    Join to apply for the Night Shift Leader - Franchise role at Guzman y Gomez Mexican Kitchen 2 weeks ago Be among the first 25 applicants Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences....


  • Melbourne, Victoria, Australia Quarry & Mining Manufacture Pty Ltd Full time $100,000 - $120,000 per year

    About Us:Quarry & Mining Manufacture (QMM) is a subsidiary of Tasmea Limited and we offer a comprehensive range of design, manufacture, fabrication, and maintenance services to construction materials (concrete, quarrying, cement, asphalt), mining, minerals, infrastructure, recycling and metal refining sectors.The OpportunityWe are currently seeking a...