Shift Supervisor
17 hours ago
Shift Supervisor
Are you a natural leader with a passion for creating exceptional customer experiences? Do you thrive in fast-paced environments and enjoy mentoring others to reach their full potential? If so, we want you on our team
As a Shift Supervisor, you'll play a key role in guiding and supporting our team to deliver outstanding service while keeping operations running smoothly and efficiently. You'll be the go-to person during your shift, ensuring tasks are completed on time and team members are empowered to succeed.
A Shift Supervisor is responsible for guiding and supporting the team in providing a positive customer experience as well as ensuring tasks are completed on schedule.
- Develop and assign tasks to team members
- Resolve customer complaints and/or grievances in a respectful manner
- Provide training to new team members and development opportunities for experienced team members
- Provide guidance, lead the team, give praise and constructive feedback to team members as appropriate to do so
- Record stock levels, and place stock orders when necessary
- Set up and shut down cash drawer and balance EFTPOS with POS
- Secure premises - lock doors, windows and set alarm system
What we're looking for:
- Proven leadership or supervisory experience (retail or hospitality preferred)
- Excellent communication and problem-solving skills
- Ability to motivate and support a diverse team
- Strong attention to detail and time management
- Comfortable with basic point-of-sale and EFTPOS systems
What We Offer
- Supportive team culture and hands-on training
- Opportunities for career growth and development
- Competitive pay and shift flexibility
Ready to take the next step in your leadership journey? Apply now and help us build a workplace where great service and great teamwork go hand in hand.
Job Types: Part-time, Permanent, Casual
Pay: From $20.23 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
Work Location: In person
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