Hotel All-Rounder Mercure Sydney Manly Warringah

17 hours ago

Brookvale New South Wales, Australia MERCURE IT Full time $45,000 - $60,000 per year

Job Description
We are seeking an energetic and enthusiastic
Hotel All-Rounder
to work across our Front Office & Food & Beverage operations to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable. We are open to either casual or Part Time for the right person.

What will you be doing?

  • Deliver service excellence, from check in to check out and everywhere in between
  • Often be the first point of contact for guests and visitors
  • Shifts in Food & Beverage breakfast & Front Desk
  • Serving guests at the cafe and making coffees
  • Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel's facilities to taking reservations in the restaurant, delivering food and maintaining guest accounts
  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times
  • Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

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