Program Officer, Employment, Small Business and Training

2 weeks ago

Brisbane, Queensland, Australia Department Of Employment, Small Business and Training Full time $60,000 - $90,000 per year

The Small and Family Business Programs team within the Department of Customer Services, Open Data and Small and Family Business provides support to Queensland's small business community by delivering grant programs that enable growth, innovation, and resilience. As a key member of the team, you will play a critical role in the day-to-day administration of grants, ensuring that programs are delivered efficiently and in alignment with departmental policies and priorities. You will engage directly with grant applicants and recipients, providing guidance and support throughout the grant lifecycle.

Your responsibilities

As the Program Officer you will:

• Conduct grant administration activities, including application assessments, variations, acquittals, and audits, ensuring compliance with program guidelines, terms and conditions and internal processes.

• Liaise with grant applicants and recipients to provide guidance, resolve queries, and support their understanding of grant processes and requirements.

• Maintain accurate records of grant processes and decisions using departmental systems, including SmartyGrants, CRM and SAP.

• Prepare routine correspondence, reports, and briefing materials related to grant programs, ensuring accuracy and timeliness.

• Assist in monitoring grant program progress, collating data for reporting purposes. Identify and contribute to the continuous improvement of grant administration processes.

• Provide administrative support for grant rounds, including coordinating timelines, reconciling monies, publishing grant information, and supporting application reviews.

• Work collaboratively with internal and external stakeholders to support program outcomes and maintain high standards of service delivery.

Applications will remain current for 12 months.

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