Team Leader

23 hours ago

Sunshine Coast, Australia Aussie World Full time $40,000 - $60,000 per year

Join the Excitement at Aussie World as a Team Leader - Sales & Attractions

About the Role

Are you bursting with energy and love bringing smiles to people's faces? Aussie World is searching for a high-energy Team Leader to join our Sales & Attractions team - think Side Show Ally, Mini Golf and Clown Control This role will provide between 15-25 hours per week across Wed-Sun (EVERY WEEKEND) and School Holidays

By leading through example in customer service, motivating your team, and supporting supervisors, you will keep the outlet organised, productive, and guest-focused while providing reliable support to both staff and management.

Your Responsibilities

  • Customer Service Excellence - Lead by example in deliver confident, energetic service to guests, fostering a welcoming and friendly atmosphere
  • Outlet and staff presentation - Ensure the outlet is consistently clean, organised, and visually appealing. Uphold departmental presentation standards by ensuring staff are in correct uniforms or costumes, always demonstrating professionalism
  • Inventory Mangement - Manage all inventory requirements for your location, including conducting regular stock takes to maintain accurate stock levels and reporting any discrepancies
  • Team engagement, training and support - Support team morale and set a positive tone by supporting and promoting collaboration within the team
  • Communication and collaboration with management - Ensure effective communication throughout your shift by keeping OneNote updated with daily notes, feedback, budgets, and guest metrics
  • Cash handling, Incident reporting - Accurately handle cash transactions, including opening and closing cash registers, reconciling daily sales. Promptly report and handle all incidents, including safety and guest concerns, according to company processes.

About You

We're looking for enthusiastic individuals who are:

  • Available during school holidays, weekends, public holidays, and some evening events
  • Energetic & Confident – Able to engage and entertain people of all ages
  • Comfortable working in some outdoors outlets
  • Team-oriented and ready to bring the good vibes rain or shine
  • Reliable, self-motivated, and punctual (with your own transport)

How to Apply

Send us your resume and a short cover letter telling us why you'd make a great Team Leader at Aussie World.

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