Delivery Specialist

2 days ago

Osborne Park, Western Australia Spa World Full time

At Spa World, we're Australasia's largest spa retailer, and we're passionate about delivering not just world-class products, but world-class customer experiences.

We're seeking a reliable and technically capable Delivery & Installation Technician to join our Perth-based team.

This hands-on role is ideal for someone who enjoys being out on the road, engaging with customers, and taking ownership of the delivery and installation process.

You will be responsible for delivering products directly to customer homes, coordinating on-site logistics (such as working with hiab and crane operators), and completing the initial installation and setup of spas, saunas, and related equipment. This is a client-facing role that combines physical work with technical aptitude and a strong focus on customer service.

Key responsibilities include:

  • Deliver a range of spa and lifestyle products to customer sites across Perth.
  • Manage on-site logistics, including placement, unpacking, and coordination with crane operators when required.
  • Install and configure product accessories such as steps, handrails, cover lifters, Wi-Fi modules, and heat pumps.
  • Conduct start-up procedures and ensure the product is operational and ready for customer use.
  • Perform basic diagnostic or warranty servicing when needed.
  • Maintain accurate documentation of deliveries, installations, and service work.
  • Upholding Spa World's brand values with every customer interaction.

To succeed in this role, you will demonstrate:

  • A current, unrestricted driver's licence and a strong safety-first mindset.
  • Previous experience in delivery, logistics, or installation of large or technical goods.
  • A good level of physical fitness and the ability to work outdoors and on-site.
  • A technical aptitude with a willingness to learn about product setup and troubleshooting.
  • Excellent communication skills and a professional, customer-focused approach.
  • Flexibility to work occasional weekends, with additional compensation provided

Why join Spa World?

  • Maintain a consistent Monday to Friday work schedule, with the opportunity for occasional weekend work.
  • Access a company-provided vehicle, as well as an iPhone and iPad to support your daily operations and communication.
  • Benefit from a structured commission scheme designed to recognise and reward high performance.
  • Take advantage of professional development opportunities, including support to obtain relevant trade certifications (such as electrical qualifications) and attend interstate training sessions and company conferences.
  • Join a reputable organisation committed to delivering premium products and outstanding customer experiences throughout Perth.

If you are a motivated individual with a background in delivery or hands-on technical work, and you're looking for a long-term opportunity with room to grow, we'd like to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience and availability.

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