APS5 Internal Review Officer

6 days ago

Geelong, Victoria, Australia Chandler Macleod Full time $60,000 - $90,000 per year

About the company:

This leading Federal government agency supports Australian's in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.  A great opportunity for an experienced Internal Review Officer to join this busy team for a long term 12-month temporary assignment.

About the role:

  • Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
  • Undertaking evidence-based decision making as prescribed in the Agency Act, the Agency rules, Operational Guidelines and the Agency policies.
  • Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
  • Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

About you:

  • You will have meticulous attention to detail.
  • You will have strong and efficient organisation and prioritisation skills.
  • You will have excellent written and oral communication skills.
  • You will have strong engagement and interpersonal skills.
  • You will have Case Management skills.
  • You will have ability to work with stakeholders across a variety of teams, and external stakeholders.

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.

Please note the successful candidate for the role must hold Australian Citizenship.  

If you feel you are a suitable candidate submit your application by hitting "Apply for this job". Alternatively, you can call Leanne Porter on T: or email for further discussion.

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