eCommerce Product Owner

2 weeks ago

Southbank, Victoria, Australia The Good Guys Full time $80,000 - $120,000 per year

Company Description
At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys
– begin your journey with us today.

Why join The Good Guys?

  • Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
  • Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
  • Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
  • Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
  • We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
  • Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
  • Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
  • Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description
This role is responsible for translating eCommerce product strategies into clear, actionable development plans and ensuring successful delivery of website features and system integrations.

Key Responsibilities

  • Collaborate with Product Managers to understand strategic goals and translate them into well-defined technical requirements and user stories.
  • Own and manage the product backlog: prioritise tasks based on business value, customer impact, and development effort.
  • Define acceptance criteria, validate delivered features, and ensure they meet business requirements.
  • Work closely with developers, UX designers, QA, and DevOps teams to deliver continuous improvements to the eCommerce platform.
  • Participate in daily stand-ups, sprint planning, retrospectives, and other Agile ceremonies to ensure alignment and momentum.
  • Monitor feature performance post-release and support optimisation efforts based on analytics, feedback, and testing.
  • Communicate progress, risks, and updates regularly to key stakeholders across the business.
  • Ensure proper documentation of product functionality and system behaviour for future reference and onboarding.

Qualifications

  • Experience working as a Product Owner or in a similar Agile delivery role within an eCommerce or digital environment
  • Solid understanding of eCommerce workflows, customer journeys, and digital merchandising principles
  • Strong ability to write clear, concise user stories and technical requirements
  • Experience with Agile development frameworks such as Scrum or Kanba
  • Excellent organisational and prioritisation skills with the ability to manage multiple workstreams
  • Strong communication and stakeholder management skills, particularly across technical and business teams
  • Experience with product management tools like Jira, Confluence, or similar
  • Experience working with Shopify & Contentul platforms is a plus

Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply

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