Support Coordinator

1 day ago


Campbelltown New South Wales Australia Ability Options Full time $44,000 - $88,000 per year

The Role 

  • Base Site: Campbelltown NSW (Travel between offices required for training purposes) 
  • Employment: Permanent Full-time, 38 hours per week 
  • Remuneration: SCHADs, Level 4: $44.58 per hour

As a Support Coordinator, you will be committed to ensuring that peoples' individualised support requirements are fulfilled, with a strong focus on seeing people move towards personal goals. The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are key. You will need the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

You will be responsible for:

  • Supporting NDIS eligible participants with the management of their NDIS plan and budget.
  • Assisting a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants' outcomes.
  • Operating within a billable hours framework ensuring strict compliance with all reporting and auditing requirements.
  • Taking the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.

Essential Criteria:

  • Demonstrated minimum 1 year experience in Support coordination
  • Strong communication skills – written and verbal
  • Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders
  • Valid Working With Children Check for paid employment (or willingness to obtain)
  • Valid NDIS Workers Check (or willingness to obtain)
  • Knowledge of and commitment to child safe standards and mandatory reporting requirements.
  • Valid NSW Driver Licence (minimum P2) 

Culture & Benefits:

  • Inclusive and progressive culture at Ability Options encouraging everyone 
  • Career growth and development opportunities
  • In-house training, coaching and mentoring opportunities
  • Access to discounted gym membership, health insurance and other rewards and recognition program
  • Flexible work arrangements including RDOs 
  • Increase your take home pay with not-for profit salary packaging. 

If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you

Who Are We?

Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.

We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability. 


Click here to view Position Description.


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