Manager - Better Health and Housing Program

• Fitzroy location

• Challenging and rewarding work environment

• Senior leadership opportunity

• Work for one of Australia's leading hospital groups

• Fixed, Part Time, (32 hours per week)

About the Role

The Manager is responsible for facilitating the ongoing innovation and development of the BHHP service. The role will require close collaboration and cooperation with Launch Housing in delivering coordinated and strengths based care to people with complex and chronic needs. 
Through managing clinical directions and operations. The Manager ensures resident care is delivered in line with SVHM service models of care, monitoring for service quality and patient outcomes. 
The Manager will lead an interdisciplinary team including nursing, care coordination, to ensure a safe and restorative environment for residents and staff, delivering high quality clinical management, advice and support. 

This role will deliver human resource management, clinical governance, strategic leadership, service development & planning, budget management and will work effectively in collaboration with internal and external stakeholders. 

Classifications for this position will be Allied Health Grade 4 ($126, $138,928.40 per annum, pro rata for part time / relevant nursing equivalent.

Your Contribution

• Bachelor or Master's Degree in Allied Health discipline / nursing

•    Registration with the Australian Health Practitioner Regulation Agency (AHPRA) as relevant for the profession

•    Eligible for membership of the discipline's professional association

•    Current Victorian driver's licence

What we Offer

• A focus on wellbeing initiatives, with regular events and programs

• Confidential, solutions-focused employee counselling

• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities

• Salary Packaging – Increase your take home pay

• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks

• Discounts and Promotions always available through our Foundation

• Regular opportunities for professional development to assist you to reach your career goals

• Culture of continuous improvement

About Sumner House
The Sumner House site in Fitzroy has been used to support homeless people through the Better Health and Housing Program. . All services at the site are delivered through a partnership between Brotherhood of St Laurence, Launch Housing and St Vincent's, along with relevant government departments.  
The Better Health and Housing Program (BHHP) supports individuals with health issues who are experiencing chronic homelessness by providing an integrated health and homelessness service response for stays of usually 12-26 weeks. The BHHP environment will support residents to rest and recover, and address health and social issues, according to the person's own goals. 

Working at St Vincent's
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
 

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve. Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

Contact:

Andrew Chan

LOCAL WORK ENVIRONMENT
The Sumner House site in Fitzroy has been used to support homeless people through the Better Health and Housing Program. . All services at the site are delivered through a partnership between Brotherhood of St Laurence, Launch Housing and St Vincent's, along with relevant government departments. 
The Better Health and Housing Program (BHHP) supports individuals with health issues who are experiencing chronic homelessness by providing an integrated health and homelessness service response for stays of usually 12-26 weeks. The BHHP environment will support residents to rest and recover, and address health and social issues, according to the person's own goals. 

POSITION PURPOSE
The Manager is responsible for facilitating the ongoing innovation and development of the BHHP service. The role will require close collaboration and cooperation with Launch Housing in delivering coordinated and strengths based care to people with complex and chronic needs. Through managing clinical directions and operations. The Manager ensures resident care is delivered in line with SVHM service models of care, monitoring for service quality and patient outcomes.The Manager will lead an interdisciplinary team including nursing, care coordination, to ensure a safe and restorative environment for residents and staff, delivering high quality clinical management, advice and support. 
This role will deliver human resource management, clinical governance, strategic leadership, service development & planning, budget management and will work efffectively in collaboration with internal and external stakeholders. 

POSITION DUTIES 
The Manager will:
 Provide leadership and management for all SVHM staff located at the site, including effective communication, teamwork and change manage Ensure delivery of an effective and responsive service for people requiring access to BHHP models of care, in line with the documented Model of Care.
 Foster close relationships and work collaboratively with Launch and BSL leadership and staff, and foster additional internal and external partnerships. 
 Provide clinical governance to ensure appropriate clinical risk management and the delivery and review of high quality, flexible and responsive client centred care, with evaluation demonstrating client outcomes and service effectiveness.
 Provide professional support and direction to Team Leader, senior clinicians and staff, ensuring access to supervision, education and training and complete formal Performance Development documentation annually.
 Manage budget, including monthly review of budget results, variance reporting, invoice generation or payment, planning for capital expenses, and achievement of budget targets.
 Lead recruitment activities in a timely manner.
 Kronos management, coordination and approval of leave, leave planning and ensuring staff do not accrue excess leave.
 Manage response to complaints or clinical matters that are escalated by Team Leaders
 Participate in ongoing data management and evaluation of the services that demonstrate client outcomes and service effectiveness 
 Ensure compliance with all OH&S responsibilities relating to site, address identified OHS issues in timely manner and ensure staff complete mandatory training requirements.
 Provision of immediate staff debriefing and facilitation of access to appropriate support
 Maintain and promote client confidentiality.

INCUMBENT OBLIGATIONS
General
 Perform the duties of the position to the best of their ability and to a standard acceptable to SVHM
 Ensure all those in the area they manage, comply with all SVHM policies, procedures, by laws and directions
 Ensure all those in the area they manage, only access confidential information held by SVHM when this is necessary for business purposes, maintaining the confidentiality of that information once accessed
 Display adaptability and flexibility to meet the changing operational needs of the business
 Ensure clinical care is undertaken within established procedures in order to provide safe clinical care for patients/residents, ensuring clinical risk is minimised
 Ensure clinical staff work within their approved scope of practice and at all times with appropriate supervision. .
 Ensure all clinical staff maintain their clinical registration and any required indemnity cover
 Ensure all staff attend necessary training that enhances safety and quality of clinical care
 Promote a culture that supports learning and encourages reporting of errors
 Implement systems to identify and manage risks and to deal with and learn from incidents and complaints 
 Implement all facets of the SVHM safety and clinical quality programme within clinical area managed
 Collaborate with more senior levels of management to implement the SVHM safety and quality agenda 
 Provide feedback to more senior management in relation to problems or issues that impact on safety and clinical quality. 
Person Centred Care
 Ensure that consumers receive information in an appropriate and accessible format
 Actively support consumers to make informed decisions about their treatment and ongoing care
 Ensure consumers are aware of their rights responsibilities and how to provide feedback
 Ensure all health and safety related policies, procedures and directions are complied with in the area they manage
 Ensure all in the area they manage undertake annual Fire and Emergency Training and comply with fire and emergency procedures 
 Ensure all those in the area they manage, treat others with respect, behaving professionally and in accordance with the SVHM Code of Conduct and undertaking annual Workplace Culture and Equity Training
 Conduct regular safety audits with Health and Safety Representatives and implement required improvements
 Minimise WorkCover costs by actively assisting the return to work of any employee injured in the area they manage.

Participate in reporting and analysis of safety and quality data including risks or hazards,
 Report any hazards, near misses and incidents (regardless of whether an injury occurred or not) into Riskman
 Ensure that the completion of PITSTOP investigations occur in a timely and thorough manner.
 Identify and report any variance to expected standard and minimising the risk of adverse outcomes 
 Ensure that workforce planning is regularly undertaken and implemented to provide for the ongoing resource needs of the area they manage
 Ensure recruitment and rostering practices comply with applicable Enterprise Bargaining Agreement and cost effectively support delivery of quality service
 Ensure new employees are properly inducted to their local work environment and attend the General Hospital Orientation program
 Ensure all those who work in the area managed, undertake an annual performance review and are continually developed to reach their full potential
 Ensure leave is rostered fairly and that employees in the area managed, regularly take leave and do not accumulate excessive leave except where a plan is in place as to when that leave will be taken. 
 Actively manage individual and team performance to maximise performance and minimise workplace problems and conflict. 
 Continuously seek individual and team improvement and take responsibility for the introduction of any changes required to bring about such improvements. 
Financial management 
 Participate in the development of the annual budget allocation for the area managed.
 Monitor EFT and expenditure to ensure spending remains within budget allocation
 Ensure decision making remains within delegated authority

INCUMBENT CAPABILIITY REQUIREMENTS (Level 3)
The incumbent of this position will be expected to possess the following core capabilities:

• Capability Demonstrated behaviour

• Personal Personal effectiveness Sets and measures team goals, driving pursuit of higher standards of practice

• Learning Agility Responds to new and complex situations by 

• adjusting behaviour appropriately

• Outcomes Patient/Resident centred Monitors satisfaction levels and proactively addresses issues

• Innovation and Improvement Anticipates problems and continuously improves systems and processes

• Strategy Driving Results Takes ownership for performance of team results

• Organisational Acumen Uses information and organisational knowledge to make decisions and achieve results

• People Working with and Managing others Leads others and shares responsibilities, providing support and effective communication

• Collaboration Operates Cross functionally and develops constructive relationships across the organisation

8. SELECTION CRITERIA
8.1 ESSENTIAL REGISTRATION, LICENSE OR QUALIFICATION REQUIREMENTS
 Bachelor or Master's Degree in allied health discipline / nursing
 Registration with the Australian Health Practitioner Regulation Agency (AHPRA) as relevant for the profession
 Eligible for membership of the discipline's professional association
 Current Victorian driver's licence

8.2 OTHER ESSENTIAL REQUIREMENTS
 Knowledge of acute, sub-acute and community service models of care
 Knowledge and experience in one or more of the areas of homelessness, mental health, substance use, disability and complex aged care needs
 Management experience of interdisciplinary and/or multidisciplinary teams
 Demonstrated strong clinical acumen, judgment and analytical skills
 Highly developed interpersonal skills, excellent communication, organisational and negotiation skills at management and clinical levels
 Experience in performance management, complex conflict resolution and change management 
 Demonstrated ability to improve clinical outcomes through a change management process, based on evidence and research
 Knowledge of, and commitment to continuous quality improvement and improving performance
 Knowledge of current standards of relevant clinical practice/code of ethics
 Sound knowledge of relevant government policy and National Health Reform initiatives
 Commitment to:
- The Values and Health Care Philosophy of St Vincent's Health Australia;
- Occupational Health and Safety and Quality Improvement Principles
 Demonstrated ability to:
- Operate within a "patient centred care" and trauma informed framework;
- Facilitate team outcomes in a multidisciplinary environment;
- Communicate effectively, with patients and clinical staff
- Utilise sound written and verbal communication skills 
- Prioritise tasks and activities as delegated
 Responsibility for own professional development

8.3 OTHER NON ESSENTIAL REQUIREMENTS
- Postgraduate qualification (relevant clinical, research or management area)
- Experience of developing partnership and collaborative strategic planning with key stakeholders in acute and community services
- Experience in budget and financial planning/preparation/implementation/management
- Commitment to research
9. REQUIRED IMMUNISATIONS
SVHM Employee Health Screening and Immunisation Policy outlines the requirements for staff working i

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit or get in contact at

View Reconciliation Action Plan

View Code of Conduct