Senior Program Adviser

14 hours ago

Melbourne City Centre, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time

THE ROLE

Reporting to the Manager Client Systems Support, the position represents the local housing offices in driving enhancements and ensuring the smooth operation of the Housing Systems Applications, including HiiP (Housing Integrated Information Program).

In addition, the position is responsible for providing valuable subject matter expertise to Operational Divisions, collaborating closely with diverse stakeholders, perform essential administrative tasks such as managing support queries and safeguards the system by performing regular security audits.

Are you:

  • Someone who knows how to navigate HiiP, understands relevant Housing legislation and operational policies and is enthusiastic to contribute to drive positive change to enhance the experience for our local housing staff and clients?
  • Ready to leverage your strategic thinking and negotiation skills to make evidence-based decisions?
  • Able to collaborate effectively with team members and build relationships with a diverse range of stakeholders?

ACCOUNTABILITIES INCLUDE

  • Contribute to the full life cycle of projects to meet departmental objectives including:
  • Assisting in research, analysis and implementation of projects based on defined outcomes and outputs
  • Supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters
  • Contributing to the monitoring and evaluation of projects to ensure departmental objectives are met
  • Provide effective support to service delivery sites in the implementation and use of client systems.
  • Undertake system user acceptance testing and assess and action data fix requirements to ensure system maintenance.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs )

Please apply to submit your interest in this position.

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