Current jobs related to Guest Experience Expert - Sydney, New South Wales - Marriott International

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25034700**Job Category**Rooms & Guest Services Operations**Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Working as a Full Time Guest Experience Expert in our at Your Service...

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $85,000

    We are seeking a Guest Experience Expert to join our team.As a Guest Experience Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Your role will involve managing administrative tasks with efficiency and accuracy, providing local advice, and ensuring a seamless stay for our guests.Key...

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25080586**Job Category**Rooms & Guest Services Operations**Location**Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000**Schedule**Part Time**Located Remotely?**N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25001449**Job Category**Rooms & Guest Services Operations**Location**Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Are you curious, outgoing and warm? If so, Pier One Sydney Harbour is...

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25001446**Job Category**Rooms & Guest Services Operations**Location**Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000**Schedule**Part Time**Located Remotely?**N**Position Type** Non-Management***Are you curious, outgoing and warm? If so, Pier One Sydney Harbor is...

  • Guest Experience Expert

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Guest Experience Expert - Porter role at Autograph Collection2 weeks ago Be among the first 25 applicantsJoin to apply for the Guest Experience Expert - Porter role at Autograph CollectionAdditional InformationJob Number Job Category Rooms & Guest Services OperationsLocation Pier One Sydney Harbour Autograph Collection, 11 Hickson Road,...

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25126709**Job Category**Rooms & Guest Services Operations**Location**Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000**Schedule**Part Time**Located Remotely?**N**Position Type** Non-Management**Be the Vibe Behind the View****Join Pier One Sydney Harbour as a Guest...

  • Guest Experience Experts Wanted

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExperience Full time $33,600 - $43,200

    Guest experience experts are in high demand at our premier entertainment venue. We're seeking passionate and organised individuals to deliver exceptional service to our guests.**About Us**We're part of a global entertainment group with over 80 venues across Australia and New Zealand, employing more than 3000 team members who share a common goal: to create...

  • Food And Beverage Attendant

    2 weeks ago

    Sydney, New South Wales, Australia Hospitality & Guest Experience Full time

    Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About UsWith spacious and thoughtfully designed rooms and suites, the Monarto Safari Resort caters to those seeking an escape from the everyday.Whether it's a family getaway or a romantic weekend, it serves as the perfect base for bringing...

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $100,000

    Job DescriptionThe Guest Services Supervisor plays a key role in ensuring the smooth operation of the department and delivering exceptional guest experiences.This is a challenging and rewarding role that requires strong customer service skills and supervisory experience. You will be responsible for supporting associates with queries on shift, verifying and...

Guest Experience Expert

2 weeks ago

Sydney, New South Wales, Australia Marriott International Full time $40,000 - $80,000 per year

Additional Information

Job Number

Job CategoryRooms & Guest Services Operations

LocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000

SchedulePart Time

Located Remotely?N

Position Type Non-Management

Pier One Sydney Harbour is about making every guest arrival a chance to make a lasting moment. We're looking for a Porter who's warm, proactive, and passionate about creating seamless and memorable guest experiences. If you enjoy being on the move, helping others, and working in a vibrant hospitality environment, this is your opportunity to shine.

About the Role

As a Porter, you'll be the welcoming face of the hotel by assisting guests with luggage, valet parking, and navigating our facilities. You'll play a key role in ensuring smooth arrivals and departures, maintaining the lobby's presentation, and supporting the Front Office team in delivering exceptional service.

Key Responsibilities

  • Greet guests with warmth and professionalism, assisting with luggage and directions
  • Deliver and retrieve luggage to and from guest rooms with care and efficiency
  • Safely store guest belongings in the luggage room and handle group arrivals
  • Assist with valet parking, ensuring compliance with Australian road regulations
  • Maintain a clean, welcoming, and well-presented lobby area
  • Explain room features and promote hotel services during luggage delivery
  • Respond to guest queries about hotel facilities and local attractions
  • Support front office operations and complete handovers accurately
  • Assist guests with disabilities in accordance with accessibility guidelines
  • Monitor and report any safety hazards or system issues
  • Uphold hotel grooming, conduct, and safety standards
  • Participate in training sessions and departmental briefings
  • Handle guest mail, messages, and parcels promptly
  • Process payments and follow cash handling procedures
  • Maintain confidentiality of guest and staff information
  • Promote hotel offerings and contribute to upselling initiatives

About You

  • Previous experience in a porter or guest services role preferred
  • Excellent communication and customer service skills
  • Physically fit and comfortable with manual handling
  • Valid driver's license
  • Flexible availability including weekends and holidays
  • Positive attitude and team-oriented mindset
  • Full working rights in Australia

Why You'll Love It Here

  • Be part of a team that values hospitality, respect, and individuality
  • Enjoy complimentary meals, coffee, and uniform care
  • Access exclusive hotel and travel discounts for you and your loved ones
  • Grow your career with world-class training and development programs
  • Thrive in a supportive, inclusive workplace culture
  • Participate in our Employee Assistance Program and referral incentives

Ready to be the first smile guests see?

Apply now and help us create unforgettable arrivals at Pier One Sydney Harbour.

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at .

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.