Family Support Coordinator

22 hours ago


Townsville, Queensland, Australia Queensland Department of Education Full time $60,000 - $80,000 per year

An exciting opportunity is available for a Family Support Coordinator to work at Heatley State School.

We are seeking a dedicated and committed person to lead family support and engagement from Pre-Prep to Prep and ongoing support from Prep to Year 2 in our diverse and complex communities.

If this sounds like you, we'd love to hear from you

This position is being offered in a Temporary Part-Time capacity (0.5FTE), 36.25 hours per fortnight.

Who We Are
Step Into Your Next Chapter:
As the Family Support Coordinators you will assist the school to support children and families successfully transition into school from early childhood services. You will facilitate access to learning or engagement supports to help establish positive patterns of school attendance, behaviour and engagement in learning. You will link families to external government and non-government supports and services to reduce barriers to learning for students.

Responsibilities Include

  • Implement structured and long-term collaboration with a diverse range of external partners to drive positive outcomes for families and children, and to facilitate improvement in student attendance, behaviour and engagement in learning.
  • Work with classroom teachers, teacher aides and specialist support staff to understand the child's needs and connect families with services, such as health, therapeutic and developmental interventions to support engagement with learning.
  • Build and sustain positive relationships and effective partnerships with students, parents, school staff, government agencies and community services and provide expert input into decision making processes to ensure optimum outcomes for children and their families.
  • Bring expertise into school communities about vulnerable children and families and their needs to facilitate engagement in learning and improved learning outcomes.

Please view the role description for a full list of responsibilities.

The Perfect Fit

  • Experience working in a culturally responsive manner with Aboriginal and Torres Strait Islander people is highly regarded.
  • Knowledge of the regions demographic and local service providers and agency supports would be highly regarded.

Submit Your Application

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 1-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group
Education & Training



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