Service Leader

Brightwater Care Group is a not-for-profit aged care organisation founded on the principles of compassion, respect, and dignity for the individual.  We take a holistic approach to the provision of our services, the pursuit of independence brings with it the dignity of control over our own lives, and everyone deserves the right to pursue that.  Brightwater Care Group have a rich history and have been providing services to the WA community for more than 120 years.

We have an exciting new position available for a Service Leader, Coordination and Case management to join our Brightwater at Home team on a permanent full-time basis.

As a Brightwater Service Leader, you will be providing leadership and management for client services across Brightwater At Home in conjunction with other Service Leaders. The Service Leader works closely with the Manager, Brightwater At Home to provide high quality services to people living in their own homes.

If this sounds like the right role for you, Brightwater offers:

• The ability tosalary packageup to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay by approximately $10,000 each year
• Our unique staff benefits program, including access to Brightwater Plus which gives you discounts with over 370 retailers and heavily discounted gym membership with access to 65 facilities across Perth.
• Avoid the city and enjoy free on-site parking and an on-site gym.
• A fully maintained motor vehicle/ Motor vehicle allowance

What you will bring to the role

• Experience in managing and leading a team within a community service or related environment.
• Demonstrated experience in case management or a related field.
• Proven leadership experience, including staff supervision and program development.
• Strong organizational and problem-solving abilities.
• Knowledge of Aged care quality standards
• Strong commitment to providing safe high-quality care.
• Demonstrated understanding of business acumen, adept at navigating the intricacies of key performance indicators (KPIs) to drive successful program outcomes
• Working knowledge of Occupational Safety and Health legislation; Aged Care Act (1997); Community Care Common Standards, and Community Care funding.
• Demonstrated knowledge of quality concepts and ability to apply these to ensure continuous improvement.
• Excellent communication (both written & verbal) and interpersonal skills that deliver effective leadership, builds and develops teamwork, and establishes successful working relationships with stakeholders.
• Ability to build and maintain effective internal/external relationships and networks.
• Evidence of effective management of resources to agreed performance targets.
• Demonstrated knowledge of human resource management, including experience in staff recruitment and selection, performance management, and training and development.
• Demonstrated ability to effectively manage change in a care-related environment.
• Tertiary qualification in a relevant allied health/clinical disciplines
• A valid driver's license as defined by the Department of Transport Western Australia (DoT)
• Satisfactory National Police Certificate obtained within the last 12 months.

If you are passionate about helping people pursue the dignity of independence and have a spirit that is caring, authentic, progressive, and courageous then please read the attached job description for more information on the role, including a full list of duties and selection criteria to address.

Applications should be submitted through Brightwater's online portal by 10 October 2025 at 4 PM however, Brightwater reserves the right to close this advert before this date.

For confidential enquiries about the role, please phone Zach Ooi, Talent Acquisition Specialist @

At Brightwater, we welcome people with diverse life experiences, thoughts, and beliefs. We foster a culture of inclusion, collaboration, and innovation where our clients and staff can flourish.

Brightwater. Thrive, Connect, Belong.