Technical Analyst

Technical Analyst – WFM Project

• Location – Parramatta
• Employment type – Temporary full-time up to 30 March 2026
• Grade – clerk grade 9/10
• Salary – $129,464 pa - $142,665 pa plus employers' contribution to superannuation and annual leave loading

Your role

Join New South Wales Department of Communities and Justice as a Technical Analyst on the Workforce Management Upgrade Project for Corrective Services. You will provide expert technical guidance, ensure integration with human resources, payroll, and other systems, and deliver solutions that improve rostering, payroll, and time management processes.

This is a high-impact, enterprise-wide project offering the opportunity to collaborate with stakeholders and vendors and make a real difference in how the organisation manages its workforce.

What you'll do

Be a key part of the Workforce Management Upgrade Project team, delivering innovative rostering and payroll solutions:

• Identify technical and functional requirements for rostering processes
• Manage system integrations and ensure accurate payroll and entitlements
• Provide solutions for data remediation and system updates
• Collaborate with vendors, stakeholders, and department experts on end-to-end technical solutions
• Action design queries and resolve issues within agreed timeframes
• Work in a dynamic, collaborative, and solution-focused environment

Essential Requirements

• Tertiary qualifications in a related discipline or equivalent knowledge, skills, and experience with the applicable technology platform, with demonstrated commitment to ongoing professional development
• Willingness to participate in an on-call or after-hours roster if required
• A valid NSW driver's licence, if required, for travel to the Data Centre or on-site client support

What we're looking for

We are seeking a skilled Technical Analyst with expertise in workforce management and system integration:

• Workforce Management Expertise: Strong experience managing rostering systems and integrating with corporate payroll
• Technical Reporting Skills: Experience developing reports using Cognos or similar tools
• Business Process Knowledge: Understanding of shiftwork, award-relevant pay, and entitlements
• Technical Integration Skills: Knowledge of API processes, testing endpoints, and troubleshooting data interfaces

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 4 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1

• Please provide an outline of your experience supporting a Rostering solution including it's integrations with other systems.

• Targeted Question 2

• Please demonstrate your knowledge and experience with the ICT Change Management lifecycle

Applications close Friday, 7 November 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Adam Litchfield via email at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on or via email at

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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