Implementation Consultant

4 days ago

Sydney, New South Wales, Australia Bluebird Recruitment Full time $80,000 - $120,000 per year
Summary:

The Implementation Consultant (IC) plays a key role in configuring Entsia's insurance platform to meet the needs of customers across a range of insurance products. This role is 75% technical (configuration/scriting) and 25% customer-facing, with involvement across the full implementation lifecycle—from requirements gathering through to system delivery and support.

You'll use tools provided by Entsia to model insurance products, build APIs, configure business rules, develop UI flows, and integrate with third-party systems. You'll work closely with customers to elicit requirements, advocate for best practices, and deliver working insurance systems—spanning project timelines from 6 months to several years, often across multiple concurrent projects.

This is a role for people who thrive in ambiguity, are curious, and love technology and problem-solving. We're seeking individuals who can learn quickly, work autonomously, and communicate effectively across different levels of stakeholders.Day-to-Day Responsibilities
  • Platform Configuration: Use Entsia's low-code platform (primarily Groovy scripting) to model insurance products and workflows.
  • Product Development: Design and configure reusable product modules that can be distributed across clients.
  • Scripting & API Integration: Implement business logic, rules, and calculations using Groovy. Integrate with 3rd party services via RESTful APIs.
  • Requirements Gathering: Work closely with customers to understand and translate needs into technical deliverables.
  • Document Automation: Manage document template generation and production within the platform.
  • Stakeholder Engagement: Communicate with both technical and non-technical stakeholders—from small brokers to multinational insurers.
  • Best Practices Advocacy: Help clients adopt scalable, maintainable approaches to implementation.
Tech & Project Environment
  • Languages & Tools: Groovy (primary scripting), REST APIs, relational databases
  • Project Durations: Typically 6–24 months
  • Customer Base: Ranges from 2-person brokers to large global insurers
  • Project Style: Agile/iterative delivery with collaborative cross-functional teams
Must haves:
  • "Nerdy Curiosity": Self-driven learners who enjoy solving technical puzzles and diving deep.
  • Technical Acumen: Scripting, configuration, and general software concepts.
  • Consulting Mindset: Able to balance customer needs, product limitations, and project delivery.
  • Humility & Coachability: You bring energy, openness, and a collaborative mindset.
  • Adaptability: Comfortable with ambiguity and unstructured problem-solving.
Backgrounds discussed:
  • Experience in roles like Technical Business Analyst, System Configurator, or Software Implementer
  • Prior exposure to insurance, financial services, or complex workflow systems (nice to have)
  • Hands-on experience in configuring enterprise SaaS platforms
  • Familiarity with software delivery lifecycles and project methodologies (Agile/Waterfall)
Why Join Entsia?
  • Supportive Leadership: Highly engaged, empathetic, and invested in individual growth
  • Smart, Caring Colleagues: We work with humility and help each other succeed
  • Flexible Work Culture: Remote-first, outcome-focused
  • Growth Trajectory: Fast-growing scale-up with opportunity to shape the platform
  • Wellbeing Matters: Strong emphasis on emotional and mental health
Onboarding Program
  • Weeks 1–2: Training environment, product walkthroughs, introduction to tools
  • Weeks 3–4: Demo back to the IC team, hands-on shadowing
  • Week 6 Goal: Operational in customer environments, building real relationships within the IC group
Recruitment Process
  1. CV Review (Aligned)
  2. 15-Minute Screening Call – Assess motivation, fit, communication
  3. Written Assessment – 1-page task simulating a real-world IC challenge
  4. 60-Minute Interview with Matt + Delivery Manager – Covers assessment, technical skills, and team fit
  5. 60-Minute Final Interview with Mikayla – Culture alignment and deeper discussion

     
Introductions:

- Sent via email via account manager to their TA team

- Candidates are also added to Aligned for visibility

- Pre-screen interview checklist is required when a  candidate is sent

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