Overnight Warehouse Team Leader

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

• 24/7 access to our Employee Assistance Program for health and wellbeing support

• 15% Co-worker discount

• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

• Co-worker uniform provided

• Free Co-worker parking

• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)

• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• These roles are Permanent Full-time, 76hrs/ fortnight

• Applications close Friday 21st November

• Domestic relocation is supported

• Availability to work a roster of early morning shifts starting from 2am.

• Availability to work alternating weekend shifts (both Saturday and Sunday).

• As part of the recruitment process this role requires a National Police Check for final candidates

About this work area

As Overnight Warehouse Team Leader your responsibilities will include, but are not limited to:

• Oversee daily operations of the Fulfilment team, including scheduling, breaks, and ensuring KPIs are met.

• Lead and motivate team members to maintain optimal product availability and operational efficiency at the lowest cost.

• Recruit, develop, and retain talent to build a diverse, high-performing team and ensure succession planning.

• Maintain a safe, clean, and compliant work environment in line with IKEA standards and local health and safety regulations.

• Drive continuous improvement initiatives to enhance efficiency, stock accuracy, and overall customer experience.

• Promote quality awareness, reduce damages, implement local business plans, and manage workload to achieve operational excellence.

As Overnight Warehouse Team Leader you are:

• Proven experience leading operational teams, achieving strong business results while fostering people's development.

• Passionate about delivering exceptional customer experience and driving excellence in Fulfilment Operations with a customer-centric approach.

• Proficient in Microsoft Office and comfortable with digital tools.

• Strong communication and relationship-building skills, with the ability to influence and manage stakeholders effectively.

• Strategic thinker who remains calm under pressure, make agile decisions, and solve problems efficiently.

• Comfortable balancing strategic, tactical, and operational tasks in a fast-paced, high-volume omnichannel environment.

• Self-aware with a strong safety mindset, leading by example to maintain a safe and productive workplace.

We need people like you

At IKEA, work is so much more than a job. Come join us

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