Marketing Operations

2 days ago

Sydney Inner Suburbs NSW, Australia Suncorp Group Full time $120,000 - $140,000 per year
Marketing Operations & Governance Senior Specialist
  • Location: Sydney, Melbourne, or Brisbane
  • 12-Month Fixed Term Contract

Are you a strategic thinker with a passion for marketing operations, governance, and compliance? We're looking for a Marketing Operations & Governance Senior Specialist to join our Brand & Customer Experience (B&CX) team on a 12-month fixed term contract, based in Sydney, Melbourne, or Brisbane.

About the Role

This role supports the delivery of operational risk, governance, and compliance across B&CX, ensuring platform usage, reporting, and decision-making align with enterprise standards, regulatory obligations, and strategic guardrails. You'll work closely with the Operational Lead to drive uplift initiatives and operational priorities—making up around 80% of your focus.

Key Responsibilities
  • Partner with the Operational Lead to deliver uplift initiatives and manage risk and compliance activities.
  • Provide strategic support in operational risk and governance across marketing platforms.
  • Ensure compliance with enterprise risk frameworks and regulatory obligations.
  • Oversee operational risk reporting, control hygiene, and audit readiness.
  • Liaise with Risk, Compliance, and Audit teams to resolve incidents and control gaps.
  • Drive continuous improvement in operational processes using data insights.
  • Develop and implement governance frameworks for platform usage and vendor engagement.
  • Support planning and prioritisation of operational initiatives aligned with strategic goals.
Who You'll Work With

Internal: Brand & Customer Experience, Legal, Risk & Compliance, Technology Data, Product/Pricing, Sales & Service, Digital (eCommerce), Customer & Market Insights

External: Technology vendors, Creative agencies, Media agencies

About You
  • Bachelor of Marketing or related discipline (Mandatory)
  • 5+ years in a marketing team
  • Experience delivering campaigns across digital, 1:1, and traditional channels
  • Agency experience or briefing creative/media agencies
  • Marketing campaign production process knowledge
  • Operational systems/process improvement
  • Supplier/vendor management
  • Marketing effectiveness and efficiency delivery
  • Regulated environment experience
  • Exposure to marketing operations or digital transformation
  • Audit or assurance background (highly desirable)

Skills & Capabilities:

  • Product Ownership or Project Management
  • Critical thinking and problem solving
  • Strong understanding of marketing's role in revenue generation
  • Operational risk and governance frameworks expertise
  • Stakeholder mapping and process design
  • CX experience (desirable)

What we can offer you:

  • Discounts and offers on a range of insurance products
  • A range of flexible working and leave options
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

Advertised: 25 Sep 2025 AUS Eastern Standard Time

Applications close: 02 Oct 2025 AUS Eastern Standard Time

Whatsapp Facebook LinkedIn Email App

  • Strategic Market Advisor

    4 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Permanent role with hybrid working model**: - **Unique opportunity to support business acquisition through relationships and data insights**: - **Sydney or Newcastle CBD location** Personal Injury Claims (Icare) Nominal Insurer (NI) scheme operates within a regulated environment and are distributed under the GIO brand. As Australia’s largest Statutory...

  • Marketing Operations Lead

    2 days ago

    Sydney NSW, Australia BetaShares Full time $120,000 - $150,000 per year

    DescriptionWe're looking for an experienced Marketing Operations Lead to manage the day-to-day operations of our in-house creative studio while also overseeing project workflow across the broader marketing team. In this role, you'll be the operational glue that sits at the heart of the marketing team, responsible for streamlining campaign planning, improving...

  • Marketing Performance Manager-Paid Ads focused

    5 days ago

    Sydney, New South Wales, Australia BID Operations Full time $120,000 - $180,000 per year

    About the CompanyAt BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.About the roleWe are seeking a highly experienced...

  • Data Enablement Specialist

    4 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    **Data Enablement Specialist** - **Permanent Role**: - **Location Sydney, Melbourne, or Brisbane** **About the role**: Support the operations of the Marketing Technology & Data capability, play a crucial role in developing and executing marketing campaigns that enhance our brand presence, engage existing and prospective customers and drive business...

  • Marketing Operations

    2 weeks ago

    Sydney, Australia ADAPT Ventures Full time

    **Be the operational force behind a high-performing B2B marketing engine?**: Own the marketing tech stack, automate engagement workflows, and deliver high-performance web journeys that support the generation of qualified pipeline, new sales and client success. **About ADAPT**: ADAPT is a fast-growing, Australian-owned technology research, advisory, and...

  • Growth Marketer

    4 days ago

    Sydney, Australia In Marketing We Trust Full time

    **How to tell if this job is the right fit**: - You are independent, self-directed, and value work that allows you to be creative. - You have a growth mindset and are not afraid to take risk. - You are skilled in experimentation - You have been part of at least one startup (startup project) and were involved in its early stages - You enjoy fast-paced...

  • Marketing & Operations Executive – Residential Project Sales

    2 days ago

    Sydney NSW, Australia JLL Full time $80,000 - $120,000 per year

    JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Marketing Manager

    2 days ago

    Sydney NSW, Australia Octopus Full time $80,000 - $120,000 per year

    Company DescriptionThis is an opportunity to join the Octopus Australia team in our Sydney office.We're looking for a Marketing Manager with a strong focus on operations and delivery to support the smooth running of our marketing activities. This person will manage the day-to-day execution of projects, coordinate timelines and approvals, track budgets, and...

  • Marketing and Account Coordinator

    4 days ago

    Sydney, New South Wales, Australia Bravura Solutions Operations Pty Limited Full time $60,000 - $90,000 per year

    & Requirements:Bravura's Commitment and MissionAt Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture.As a Global...

  • Marketing Operations Officer

    6 days ago

    Sydney, Australia Navitas Full time

    The Divisional Marketing Team for Navitas Careers and Industry is a specialised and passionate group of professionals who excel at managing a diverse portfolio of education brands including: - SAE University College - Australian College of Applied Professions - Women and Leadership Australia - Navitas Skilled Futures - Charles Sturt University - Sydney &...