Service Delivery Coordinator

2 days ago

Caboolture, Queensland, Australia Focused Respite and Recovery Full time $60,000 - $80,000 per year
About the Role

If you are looking for meaningful work in a growing business and want to be part of a values-driven team, this is your opportunity

At The Place for Belonging, our name embodies our ethos: people with disabilities deserve a true place where they can belong. Too often in this industry, services are transactional. For us though, it's about authenticity, purpose, and walking alongside participants on their journey.

As we continue to grow, we are seeking a Service Delivery Coordinator to play a pivotal role in keeping our supports running smoothly, efficiently, and with heart. This is a hands-on operational role where your organisational skills, technology know-how, and problem-solving ability will underpin quality service delivery. Working closely with Directors, HR, the Team Leader and frontline staff, you'll help ensure participants receive the consistent, high-quality supports they need to achieve their goals and live authentic, meaningful lives.

Key Responsibilities

In this role, you'll be the operational backbone of our services. You will support the Team Leader and staff to keep everything running smoothly, efficiently, and with heart.

  • Monitor and maintain compliance with NDIS requirements, including accurate record keeping and reporting.
  • Assist the Team Leader in liaising with participants, families, allied health providers, and staff to coordinate service arrangements and scheduling needs.
  • Capture and document meeting outcomes, translate them into clear action plans, and coordinate across teams to ensure deliverables are met.
  • Prepare reports, track KPIs, and contribute to service quality improvements and continuous growth through data-driven decision-making.
  • Resolve day-to-day service delivery issues quickly and effectively.
  • Identify gaps in systems or processes and take initiative to create solutions.
  • Assist with implementing systems and technology to enhance efficiency.

What We're Looking For

We are seeking someone who is organised, proactive, and solutions-focused, with a "can-do" attitude and the initiative to see the gaps and address them before they become problems. To succeed, you'll bring:

Australian work rights are required for this position.

  • Experience in service delivery coordination or operations (NDIS, healthcare, or community services experience highly regarded).
  • 1-2 years of administrative assistant experience is required.
  • Strong organisational and multitasking ability with attention to detail.
  • High level of technology confidence (CRMs, compliance systems, Microsoft 365).
  • Excellent communication and interpersonal skills to engage effectively across teams.
  • Problem-solving skills, adaptability, and resilience to manage shifting priorities.
  • The emotional intelligence and ability to handle confidential information with discretion.
  • A current Driver's License.

Why Join Us?

At The Place for Belonging, we are more than a service provider; we are a community. You'll be joining a growing organisation where:

  • Your skills will directly improve participant outcomes.
  • You'll be supported by a collaborative leadership team.
  • There is genuine opportunity for career progression into broader service delivery and operational leadership as the organisation expands.

Believe it's Possible. Believe in our participants' hopes and dreams — and help us make them a reality.

  • Site Services Coordinator

    1 week ago

    Caboolture, Queensland, Australia AKD Full time $60,000 - $80,000 per year

    Posted: 14/10/2025Closing Date: 22/11/2025Job Type: Permanent - Full TimeLocation: CabooltureJob Category: Building TradesAKD is a successful forestry products company, growing and manufacturing sustainable quality timber products. With operations across Queensland, NSW and Victoria we have 1,000 plus strong team members who are passionate about our...

  • CSA (Delivery Driver)

    2 days ago

    Caboolture, Queensland, Australia Coles Full time $40,000 - $60,000 per year

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you're in-store or delivering to a customers' door, life in-front or behind the shelves is fast, and it's fun. Joining Coles Supermarkets means you'll belong in a team of diverse personalities, cultures, backgrounds and beliefs, just...

  • Trade Counter/Delivery Driver

    4 days ago

    Caboolture, Queensland, Australia Reece Group Full time $60,000 - $80,000 per year

    Trade Counter/Delivery Driver - CabooltureAbout Reece CivilWe dig deep.We are Australia's leading supplier of plumbing and bathroom products with over 10 ,000 people located in branches globally . W hen it comes to investing in infrastructure, Reece Civil has the goods to deliver for drainage, sewerage, electrical and other utility pr ojects that keep our...

  • Education Coordinator

    3 hours ago

    Caboolture, Queensland, Australia Kurbingui Youth Development Ltd Full time $60,000 - $80,000 per year

    About UsKurbingui Youth & Family Development is a proud Aboriginal-Controlled Community Organisation (ACCO) based on Turrbal Country in North Brisbane, Yuggera Country in South Brisbane and Gubbi Gubbi Country in Moreton Bay, with programs and services expanding across South East Queensland.For over 20 years, we've been walking alongside our community –...

  • Senior Pharmacist

    1 week ago

    Caboolture, Queensland, Australia Metro North Hospital & Health Service Full time $120,000 - $180,000 per year

    About the rolePermanent full time opportunity to provide high level Clinical Pharmacy services and leadership on a rotational basis to multiple speciality Pharmacy work units and multidisciplinary teams and to stakeholders/customers of Queensland Health in accordance with organisational goals.About youOur ideal candidate will be someone who can carry out the...

  • Admissions Coordinator

    1 week ago

    Caboolture, Queensland, Australia Regis Aged Care Full time $60,000 - $80,000 per year

    Description and requirementsReal impact you can feel good aboutThere's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and...

  • Clinical Nurse Consultant

    1 hour ago

    Caboolture, Queensland, Australia Metro North Hospital & Health Service Full time $104,000 - $156,000 per year

    About the roleProvide advanced clinical expertise and care relevant to the Woodford Correctional Health ServiceAbout youOur ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives...

  • Psychologist

    7 days ago

    Caboolture, Queensland, Australia Metro North Hospital & Health Service Full time $104,000 - $160,000 per year

    About the rolePermanent part time opportunity to deliver competent, evidence-based clinical psychology services as a member of the Redcliffe Caboolture Community Care Unit (RCCCU) to consumers with complex mental illnesses in a specialised residential facility / rehabilitation unit, to facilitate rehabilitation, recovery, and transition to independent...

  • Pharmacist

    7 days ago

    Caboolture, Queensland, Australia Metro North Hospital & Health Service Full time $120,000 - $140,000 per year

    About the rolePermanent full time opportunity to deliver Clinical Pharmacy services on a rotational basis to multiple specialty pharmacy work units, multidisciplinary teams and the dispensary within Caboolture Hospital and other facilities throughout the Directorate, and to stakeholders / customers of Queensland health in accordance with organisational...

  • Staff Psychiatrist in Youth Mental Health

    1 week ago

    Caboolture, Queensland, Australia Metro North Hospital & Health Service Full time $120,000 - $180,000 per year

    About the rolePermanent part time opportunity to provide clinical leadership and speciality psychiatry services to the Child and Youth Mental Health Service (CYMHS), and to contribute to the overall development and quality of an integrated and recovery orientated Mental Health Service.About youOur ideal candidate will be someone who can carry out the...