Pet Resort Manager
4 days ago
Why join us?
At Avonlee Lodge Pet Resort, we're not just about boarding kennels — we're about creating a holiday experience for pets and peace of mind for their owners. From first-class accommodation to pet transport and pampering services, we pride ourselves on quality care, happy pets, and exceptional customer service.
We're now searching for a passionate, hands-on Resort Manager who's ready to lead our team, keep tails wagging, and ensure every stay is five-star.
What you'll be doing
As our Resort Manager, you'll be the go-to leader on site, making sure the resort runs smoothly every single day. Your responsibilities will include:
People & Leadership
- Leading, training, and inspiring your team
- Recruiting new team members and keeping rosters running like clockwork
- Running performance reviews and supporting staff development
Pets & Care
- Overseeing the wellbeing of our furry guests — from feeding and exercise to behaviour monitoring and comfort
- Ensuring every pet has a safe, happy, and stress-free stay
Operations & Service
- Providing a positive customer experience
- Implementing new procedures provided
- Keeping the resort sparkling clean and welcoming
- Staying on top of WHS and compliance
- Assisting with maintenance of resort and surrounds as requested
Admin & Reporting
- Managing stock and ordering supplies
- Tracking budgets and reporting daily numbers
- Reporting property maintenance needs
What we're looking for
2–3 years' experience leading a team
Brilliant people skills — face-to-face and written
Flexibility to work weekends and holidays (including Christmas & New Year)
Full working rights in Australia
Current driver's licence and access to a vehicle
A proactive, "can-do" attitude with a big focus on customer care and pet welfare
Previous animal care experience is essential to ensure proper understanding of animal behaviour and welfare
Availability to work on a rotating schedule including most weekends and public holidays as required
Bonus points if you have
- A qualification in Companion Animal Services (or similar), or farm/large animal experience
- Dog training or behavioural knowledge
- A management degree or certificate
- Confidence with booking/reservation systems
- A love of learning and teaching others
- Enjoys creative problem solving with the confidence to share and execute with leadership
Why you'll love it here
- Bi- Monthly Virtual leadership sessions – connect regularly with collaborative leader and supportive fellow managers
- Hands – on management support – your experienced Operational Supervisor will check in regularly and be available for ongoing guidance.
- A dynamic workday – no two days are the same; you'll work with animals, people and a fantastic team
- Real ownership of the resort – bring your ideas to life and make a meaningful impact.
- A strong sense of purpose – directly influence the happiness of pets and their humans.
How to apply
Send us your resume and a cover letter telling us why you're the perfect fit. We can't wait to meet you (and maybe your furry friends, too).
Only shortlisted applicants will be contacted. Thanks for your interest
-
Animal Attendant
4 days ago
Woodburn, New South Wales, Australia Paw Park Pet Resort Full time $40,000 - $60,000 per yearAbout the role Paw Park Pet Resort in Woodburn NSW 2472 is seeking a casual Animal Attendant to join our growing team. As an Animal Attendant, you will be responsible for providing exceptional care and attention to the pets under our supervision, ensuring their comfort, safety and wellbeing throughout their stay with us.What you'll be doingCleaning and...
-
driver / pet handler
1 week ago
Hillsdale, New South Wales, Australia Departure Pets PTY LTD Full timePet handler / Animal Transport DriverLocation: Sydney, NSW Employment Type: Full timeAbout Departure PetsDeparture Pets is Australia's trusted name in domestic and international pet transport, specialising in the safe and compassionate relocation of family pets across Australia, New Zealand, and around the world.With offices in Melbourne, Sydney, and...
-
Assistant Manager: Murramarang Beachfront Resort
13 hours ago
South Durras, Australia NRMA Parks and Resorts Full time**Company Description** - Looking for a sea change and a once in a lifetime opportunity? - Looking to GROW your Park Management career? Take a career road trip with us, where relaxation meets adventure at Murramarang Beachfront Resort! With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every...
-
Resort Administration Assistant
4 days ago
Ballina, New South Wales, Australia Palm Lake Group Full time $60,000 - $90,000 per yearAre you passionate about people and providing excellent customer service? Are you well skilled in administrative tasks? Do you enjoy being a part of a collaborative team?Palm Lake Resort Ballina are seeking an efficient and professional Administration Assistant to join their team in a Permanent Part Time position.Offering 30hours per week on a Monday to...
-
South Durras, Australia NRMA Parks and Resorts Full time**Company Description** - Looking for a sea change and a once in a lifetime opportunity? - Looking to progress your Resort Management career? Take a career road trip with us, where relaxation meets adventure at Murramarang Beachfront Resort! With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits...
-
Resort Opportunities
1 week ago
Magenta, New South Wales, Australia Pullman Hotels & Resorts Full time $60,000 - $120,000 per yearPullman Magenta Shores, a luxurious 5-star beachside resort just 15 minutes north of Terrigal on the NSW Central Coast, is more than just a serene escape—it's an inspiring place to work. Our resort offers a sanctuary of relaxation and elegance, with studio guestrooms, villas, luxury beach houses, terraces, and a variety of dining options, including...
-
Resort Management Team
12 hours ago
South Durras, Australia NRMA Motoring & Services Full timeNRMA Murramarang Beachfront Holiday Resort is one such place, nestled between the bush and the beach just north of Batemans Bay on the NSW South Coast. Surrounded by national park and with total beach access, you’ll discover a coastal wilderness hiding treasures untold. NRMA Parks and Resorts is an industry leader in the dynamic Holiday Park sector,...
-
Rydges Resort Hunter Valley
5 hours ago
Abernethy, New South Wales, Australia EVT - Entertainment | Ventures | Travel Full time $90,000 - $120,000 per yearProudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes...
-
Centennial Park, New South Wales, Australia Petbarn Full time $60,000 - $90,000 per yearAt Petbarn, Australia's speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets As aFull TimeSupervisor at Petbarn Paddington, you'll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You'll create...
-
Territory Manager, Pet Health
2 weeks ago
Macquarie Park, New South Wales, Australia Elanco Full time $80,000 - $120,000 per yearAt Elanco (NYSE: ELAN) – it all starts with animalsAs a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society...
