Procurement Business Partner

1 day ago


Sydney, New South Wales, Australia NSW Department of Customer Service Full time

Procurement Business Partner, Ongoing opportunity based in Sydney CBD, Gosford or Parramatta + flexible/hybrid working options available

The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual to provide high quality specialist services to key DCS stakeholders of the DCS Procurement Team. The successful applicant will be part of a functional team of specialists. The role is to deliver expert procurement advice, guidance, and services to designated business areas (Agencies) to enable them to effectively identify and manage their procurement needs. This role is fully accountable for the delivery of work assignments on time and to expectations in terms of quality, deliverables, and outcomes.

This position involves working in a fast-paced environment with the opportunity to grow and develop in a supportive and collaborative team. The right applicant will be a team player willing to hit the ground running, who can work independently and be client focused. An advanced knowledge of procurement acumen will need to be demonstrated.

Benefits

  • Fantastic ongoing clerk grade 11/12 Opportunity
  • Salary range: $149,739 - $173,174+ super, commensurate with experience
  • Flexible working arrangements with two days in office at either Gosford, Parramatta or Sydney
  • State of the art offices
  • Wellbeing programs and resources available
  • Excellent career development and learning development opportunities
  • Discounted Gym Memberships and Employee Assistance Programs

About Us

This is an exciting opportunity to work in our DCS Procurement Team which services the DCS cluster. The team sits within the Finance Division of DCS, reporting to the Chief Financial Officer for DCS.

DCS Procurement has three functions within the team: Business Partnering, Sourcing, and Centre of Excellence. This role sits within the Business Partnering team and reports directly to the Chief Procurement Officer. The Business Partnering team will service DCS Agencies including Service NSW, Government Shared Services, Revenue NSW, Digital.NSW, People & Culture, Policy, Strategy & Governance, SafeWork, NSW Fair Trading and Office of the Building Commissioner.

Your responsibilities will include:

  • Provide authoritative expert advice to key stakeholders on all aspects of the procurement function to encourage innovative practices, achieve delivery of business outcomes and support policy directions
  • Provide guidance and support to customers and stakeholders including a cross functional team of procurement specialists to efficiently source goods and services in line with corporate and government procurement framework and guidelines
  • Partner with business leaders to identify business priorities and procurement needs, including identifying resource requirements and aligning support activities to meet business needs and maximise value
  • Lead stakeholder engagement to develop and implement procurement plans and strategies to meet business needs and align with corporate procurement strategies and compliance requirements
  • Contribute to the development and implementation of policies, procedures, systems, and performance management frameworks for all procurement related activity to ensure a high level of professional practice and deliver compliant, effective and efficient procurement outcomes

About you:

You are genuinely passionate about procurement with demonstrable experience delivering excellence in commercial outcomes, sustainable procurement and brokering value for customers. This role would suit an expert with experience leading a high performing team in a complex procurement environment and perhaps an industry with regulatory frameworks. You will understand expectations set by the Chief Procurement Officer and be able to operate at a high level of autonomy and hold yourself accountable for the quality, integrity and value of service provided. You will work collaboratively with key stakeholders and the DCS Procurement team to support business needs.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

What we need from you:

To start your journey towards becoming our Procurement Business Partner, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Tuesday 4th November

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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