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Operational Resilience Manager

2 weeks ago

Sydney, New South Wales, Australia Robert Half Full time $90,000 - $120,000 per year

We're seeking a dynamic
Operational Resilience Specialist
to help shape the way a leading insurance organisation prepares for, responds to, and recovers from disruptive events. This is your chance to work with cutting-edge AI tools, influence strategic initiatives, and play a key role in safeguarding critical business operations.

Why you'll love this role

  • Work with next-generation tools
    – including
    Fusion RM
    and
    Everbridge
    – to monitor threats, run simulations, and enhance operational resilience.
  • Focus on strategic impact
    – supported by a dedicated centre of excellence that handles high-volume, low-complexity work.
  • Regulatory exposure
    – gain hands-on experience with
    CPS230
    requirements, advanced threat monitoring, and real-time data simulations.

Key Responsibilities

  • Lead data analysis and scenario testing to identify and address operational vulnerabilities.
  • Support and maintain business continuity plans, ensuring alignment with best practice frameworks.
  • Partner with internal teams to implement AI-driven threat detection, real-time alerting, and integrated recovery solutions.
  • Drive exercises, simulations, and scenario-based testing to strengthen organisational readiness.

Key Requirements

  • Experience in
    operational resilience, business continuity, or Line 1 risk is essential.
  • Strong
    analytical skills
    – confident working with large datasets and running simulations.
  • Excellent
    collaboration and adaptability
    , with the ability to influence across diverse teams.
  • Exposure to BC tools (
    Fusion RM, ServiceNow, Archer BR
    ) and knowledge of relevant standards (
    ISO 22301
    ) highly regarded.
  • Relevant tertiary qualification – BC/DR certifications (BCI, DRII) a plus.

Extra perks

  • Access to integrated systems (
    Fusion RM, ServiceNow, Workday
    ) for streamlined processes.
  • Use of advanced AI simulation tools for proactive threat detection – often before incidents are publicly reported.
  • Collaborative, forward-thinking environment with strong leadership support.

If you're ready to bring resilience strategies to life using some of the most advanced tools in the industry, we'd love to hear from you.

Apply now
and be at the forefront of operational resilience innovation.