APS5 Internal Review Officer

2 days ago

Richmond, Victoria, Australia Randstad - Public Sector Full time $60,000 - $120,000 per year

APS5 Internal Review Officer

  • Location: Richmond or Dandenong
  • Duration: 12-month assignment with potential for extension
  • Pay Rate: $55.24 per hour + super
  • Eligibility: Australian Citizenship is a mandatory requirement.

About the Role:

The core function of this position is to perform moderately complex to complex review work within a framework guided by legislation, policies, and established precedents.

The Internal Review Officer is responsible for undertaking the review of decisions regarding two critical areas: funding provided in participant plans and applications to approve or decline scheme access. You will prepare decisions for final approval by a delegate.

As an APS5 Officer, you will manage an active caseload of review requests, focusing on ensuring all decisions are provided in a timely and efficient manner.

Why This Role Matters:

  • Participant Support: Guide and assist participants and applicants throughout the review process.
  • Ensuring Fairness: Uphold the integrity and fairness of the organisation by ensuring equitable treatment and the protection of participants' rights.
  • System Improvement: Contribute to the enhancement of processes and policies through valuable feedback.
  • Legal Compliance: Ensure the organisation operates within the legal framework and adheres to all relevant laws and regulations.

Key Responsibilities:

  • Collaborate with participants/applicants to gather information pertinent to review requests.
  • Inform participants/applicants and their representatives about decisions, review processes, and appeal procedures.
  • Prepare evidence-based decisions in accordance with the NDIS Act, NDIS rules, Operational Guidelines, and policies.
  • Monitor and manage caseloads, ensuring that internal reviews are completed within stipulated timeframes.
  • Contribute to quality improvement initiatives aimed at enhancing service delivery practices, processes, and systems.

Desirable Qualifications and Experience:

  • Qualification in relevant field such as law, social work, psychology, or disability studies or experience in the field.
  • Certifications in disability services, case management, or legal studies are advantageous.
  • Experience within the disability sector, social services, or related fields is highly valued, particularly roles involving case management, advocacy, or legal decision-making.
  • Previous roles requiring information analysis, decision-making, and report writing.

Apply Now:

If this role aligns with your experience and you are passionate about making a real impact in the disability sector, please apply.

Please Note: Applications close on 7th November 2025. Applications received after this date may not be considered for this specific role, but you are still encouraged to apply for consideration in future opportunities.

  • Internal Review Officer

    2 days ago

    Richmond, Victoria, Australia Hays | Policy & Strategy Full time $60,000 - $120,000 per year

    APS5 Internal Review Case OfficerAre you a professional with strong case management experience looking to make a tangible difference in the lives of those with disabilities? Selling PointsAustralian citizenship requiredStrong career growth opportunities in the organisationFlexible working arrangements Your New CompanyThis organisation is responsible for...

  • Project Officer

    2 days ago

    Richmond, Victoria, Australia Eastern Health Full time $60,000 - $90,000 per year

    Project OfficerPermanent Full Time | 5 Weeks Annual Leave + Monthly Day OffRichmond | Close to public transport and shopsSupportive team | Hybrid work from home abilityEastern HealthEastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history...

  • Compliance and Parking Administration Officer

    7 days ago

    Richmond, Victoria, Australia City of Yarra Full time $60,000 - $80,000 per year

    Compliance and Parking Administration OfficerPermanent Full TimeBand 5 - starting at $78, Super + RDOThe Parking Administration team is seeking a highly motivated and enthusiastic person with a sound administrative background and strong interpersonal skills to work in a vibrant and challenging environment.The position reports to the Parking Administration...

  • Marketing Officer

    2 days ago

    Richmond, Victoria, Australia ForHealth Group Full time $60,000 - $90,000 per year

    About ForHealthAt ForHealth, we believe that quality healthcare should be accessible to all Australians. With over 95 medical centres and a network of 1,500+ independent health practitioners, we're proud to deliver more than 8 million patient consultations each year. We are a values-led organisation that champions innovation, teamwork, and excellence in...

  • Accounts Payable Officer

    2 weeks ago

    Richmond, Victoria, Australia AccountAbility Full time $75,000 - $80,000 per year

    Accounts Payable officer Working with a retail organisation in Richmond, we are looking for an Accounts Payable Officer to join the Finance team. This role will suit someone with 1-2+ years experience in end to end Accounts Payable who wants to grow their skills. The role: Working within a team of 2 to handle end to end Accounts PayableProcessing,...

  • APS6 Workplace Relations Officer

    4 days ago

    Richmond, Victoria, Australia Talent – Specialists in tech, transformation & beyond Full time $104,000 - $156,000 per year

    The opportunity Our client is a community focused Federal Government Agency. They are currently seeking multiple APS6 Workplace Relations Officer's to help support the broader Agency through expert people policy development, education and productive engagement. This contract will ideally commence early December and run through till June 30th 2026 with the...

  • Accounts Payable Officer

    5 days ago

    Richmond, Victoria, Australia 7-Eleven Australia Full time $60,000 - $90,000 per year

    Our Accounts Payable Officer is responsible for ensuring all invoice and credit processing is completed in an accurate and timely manner and compliance with internal controls are adhered to for all financial processing activities. This role will form strong relationships with key internal and external stakeholders to deliver an exceptional service to our...

  • Brand Communications Officer

    2 days ago

    Richmond, Victoria, Australia Sportsgirl Pty Ltd Full time $90,000 - $120,000 per year

    About SportsgirlProudly Melbourne-born, The Sportsgirl brand and our iconic bold stripes have been part of contemporary Australian fashion culture since 1948. We've created a vibrant community where creativity and self-expression thrive, and as a business, we are committed to providing inclusive fashion for all Australians.As part of The Sussan Group, we're...

  • Accounts Receivable and Administration Officer

    1 week ago

    Richmond, Victoria, Australia SoundBay (Store DJ and Mannys Music) Full time $60,000 - $90,000 per year

    SoundBay Pty Ltd is an Australian supplier of Musical Instruments, DJ Equipment, Pro Audio and Lighting products servicing nightclubs, bars, DJ's, musicians and the trade. Best known as the parent company of Mannys Music and Store DJ, it operates eight retail stores in Melbourne, Sydney, Perth, Adelaide and Brisbane and currently employs over 200 staff. This...

  • Franchise Accountant

    7 days ago

    Richmond, Victoria, Australia Sheen Panel Service Full time $90,000 - $120,000 per year

    A full-time position is available within the Sheen Group Head Office for a Franchise Accountant.The role is based in the Burnley office but would also see the successful applicant travel to the various Sheen Group locations throughout Melbourne to assist and review bookkeeping procedures and management reporting.Benefits:Excellent remunerationFuel...