Director of Integrated Services

Allied Justice is a for-purpose organisation providing free legal assistance, integrated services and community legal education.

When people experience deep and persistent disadvantages, they often feel trapped in dysfunctional relationships, lost in complex inefficient legal systems, unnecessary processes, and often suffering in silence. We are at the front line of these issues. We have invested significantly in the development of our new Strategy to ensure our organisation is providing contemporary integrated services to respond the shared and unique needs of the people we support across 11 local government areas in Western Victoria.

Our commitment is to change life stories through better access to justice, and we achieve this by applying our values – respect, courage, empowerment & kindness – to the people of the communities we serve, our stakeholders and our colleagues.

By providing legal services, community legal education, law reform and integrated services through client centered, trauma informed and culturally safe practice, we will improve the safety and wellbeing of families and individuals.

About the Role

The Director of Integrated Services & Engagement is responsible for developing, managing and growing our integrated services and strengthening our engagement and communication strategies to support all elements of our work – legal services, community legal education, law reform and integrated services. This role works closely with the CEO, is a member of the executive team and interacts frequently with all team members.

Job Responsibilities Overview

Leadership

• Lead and manage a multi-disciplinary team, focusing on solutions and strategic growth.
• Drive the development and delivery of integrated services, ensuring alignment with organizational values and goals.
• Collaborate with the Executive team in program, project, and partnership design and implementation.
• Develop strategies to address community legal needs and lead systemic advocacy on emerging law reform issues.
• Identify funding opportunities and support the CEO in securing financial sustainability for the organization.
• Foster strong stakeholder relationships and ensure continuous improvement of services.

Management

• Collaborate with the CEO to ensure consistent and effective management across the organization.
• Supervise and mentor team members, conducting performance reviews and providing support.
• Ensure alignment with accreditation, best practice, and reporting standards.
• Manage workloads and priorities for integrated services and engagement teams.

Integrated Services

• Build partnerships to address community health and justice needs, ensuring effective implementation of pilot projects.
• Develop best practice frameworks to maximise project impact and evaluation.
• Oversee the integration of financial counselors and social workers into client support models.
• Provide leadership for the Housing Justice partnership and advocate for housing justice funding and programs.
• Lead efforts to develop disaster preparedness and recovery frameworks.
• Support the Climate and Disaster Resilience initiatives and secure ongoing funding.

A full position Description can be found on our website, or by emailing

KEY SELECTION CRITERIA

1. Significant understanding of, and demonstrated commitment, energy and passion for the purpose, values and strategic direction of Allied Justice.
2. Demonstrated experience in leading and managing an allied services practice.
3. Experience in the CLC sector or other relevant integrated service business model.
4. Well developed skills and abilities in reviewing, developing and implementing systems, processes, procedures with a continuous improvement focus.
5. Exceptional time management and organisational abilities; competent working to deadlines, managing conflicting priorities and working under pressure
6. Demonstrated ability to build relationships with internal and external stakeholders, influence outcomes, communicate (verbal and written) effectively, gather and interpret feedback to proactively achieve resolutions and progress matters.
7. A proven ability to exercise initiative, sound judgement and problem solving to manage the operations of the organisation with the expertise to identify areas for improvement, exploring and presenting options to the CEO and/or Board.

QUALIFICATIONS

• Tertiary qualifications in Social Work or another relevant discipline
• Minimum of 5 years' experience in a senior leadership role
• Current Victorian Driver's Licence
• Cleared National Police Record Check (it is the responsibility of all staff to notify the organisation immediately if there are any changes to their criminal records status)
• Current right to work in Australia
• Valid, employer Working with Children Check
• Physical ability to safely undertake all aspect of the position

For a confidential discussion, please contact Narelle Laing, CEO on

Please apply via Seek. Applications, applications close Sunday 5th October 2025.

This position is located in Ballarat with hybrid arrangements negotiable.

We welcome applications from people of all genders, ages, First Nation peoples, people with disability, people from culturally and linguistically diverse backgrounds, and from lesbian, gay, bisexual, trans, gender diverse and intersex people.