Client Director

We are Fujitsu

Fujitsu is an Elite ServiceNow Partner globally providing consulting, roadmap, implementation and support services. Using the ServiceNow platform and products, we deliver an enhanced employee and customer service experience that enables businesses to responsibly and effectively compete and differentiate not only today, but in tomorrow's digital world too.

About the role

We are seeking a strategic, commercially astute, and relationship-driven Business individual to spearhead the growth of our ServiceNow consulting services. This is a pivotal role that blends sales strategy, partner engagement, and opportunity conversion to accelerate our presence in the ServiceNow ecosystem.

You'll be responsible for identifying and developing new business opportunities, nurturing key relationships, and driving revenue growth across licensing, consulting, and services within the Fujitsu ServiceNow business.

Open to both Canberra and Sydney locations.

Responsibilities:

• Proactively grow the ServiceNow consulting services pipeline, consistently exceeding year-over-year revenue growth and new purchase order targets.
• Develop and execute go-to-market strategies that align with business objectives and ServiceNow's evolving product landscape.
• Track and report on pipeline health, conversion rates, and revenue forecasts with precision and insight.
• Build and maintain strong, commercially valuable relationships with:
  • ServiceNow Account Executives
  • Regional and product line sales teams
  • ISV and ServiceNow Store sales teams
  • Executive partner management and professional services units
• Act as a trusted advisor and connector between internal delivery teams and external stakeholders to ensure alignment and mutual success.

Requirements and Experience:

• Proven track record of exceeding sales and growth targets in a ServiceNow or enterprise SaaS environment.
• Deep understanding of the ServiceNow ecosystem, including licensing models, partner programs, and product offerings.
• Strong commercial acumen and experience managing complex sales cycles and enterprise-level RFX processes.
• Exceptional relationship-building skills with the ability to influence and collaborate across multiple stakeholder groups.
• A proactive, self-starter mindset with a passion for innovation and digital transformation.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in-class reward and recognition programs flexible work, volunteering leave, and more.
• We live our values of aspiration, trust, and empathy, all day, every day.

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email

Search Firm Representatives Please Read Carefully

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles - PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI ACT)