Client Director

1 week ago

Sydney, New South Wales, Australia Bastion Full time $120,000 - $180,000 per year

About Bastion

Bastion is an independent agency that exists to put brands, organisations and people in a position of strength. Our integrated model sees brand, digital, social, influencer, experiential and research experts sitting side by side, working together on major brands to solve their marketing challenges.

We offer a breadth of specialist capabilities across the communications spectrum including Advertising, Social, Communications, Digital, Media, Experiential Insights and Training.

Bastion's DBX, part of Bastion's digital offering, sits at the centre of Brand, Customer and Technology. We bring to life and connect ideas within this ever-growing digital world and ensure real customer and business value is achieved not just today or tomorrow but into the future.

Role Overview

Bastion DBX is seeking a Client Director to lead key client relationships across travel, drinks, insurance, professional services and healthcare.

In this role, you'll steer integrated brand, digital and social programs that impact culture and drive growth—collaborating with Strategy, Creative, Production, Media and the broader Bastion businesses.

Key Responsibilities

Client leadership & growth

  • Day-to-day senior lead for clients; set vision with the MD and run each client's business, building strong relationships that drive growth for our clients' brands.
  • Convert business goals into clear briefs/roadmaps for both brand and performance.
  • Build account plans for retention, cross-sell and upsell across Bastion.

Strategy, creative & experience delivery

  • Partner with Strategy/Creative to develop compelling platforms and campaigns that ladder to commercial outcomes.
  • Ensure work is on-brand, channel-fit and measurable; champion test-and-learn and smart use of AI where useful.
  • Stay across trends and media shifts to keep ideas and execution modern.

Media alignment, measurement & budget oversight

  • Collaborate closely with media partners to align creative with channel strategy across paid social/digital.
  • Manage budgets, scope and change control; make performance visible with simple, actionable insights.

Cross-functional orchestration

  • Coordinate multi-disciplinary squads; unblock issues early and maintain speed/quality.
  • Document ways-of-working that scale

Commercial & new business

  • Own SOWs, pricing, forecasting and margin health.
  • Contribute to proposals/pitches and identify new opportunities within the portfolio.

Key Experience & Attributes

  • 6+ years
    in client service within integrated, digital or social-led agencies (brand-side experience welcomed).
  • Creative and curious, you love ideas and seeing them come to life.
  • Proven leadership of multi-channel programs from brand platform into advertising, social/content, and performance
  • Strong social platform fluency (Meta, TikTok, YouTube) and comfort collaborating with media/influencer partners.
  • Data-literate with a practical approach to experimentation and optimization.
  • Commercially sharp: SOW hygiene, budgeting, forecasting and margin management.
  • Excellent communication and stakeholder skills; calm, solutions-focused and collaborative.
  • DTC/e-commerce experience a bonus.
  • Curiosity about AI to improve quality, speed and effectiveness.

  • Client Director

    1 day ago

    Sydney, New South Wales, Australia Capgemini Full time $180,000 - $250,000 per year

    Client Director - Financial ServicesChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations...

  • Client Director

    4 weeks ago

    Sydney, New South Wales, Australia Bastion Full time

    OverviewBastion DBX is seeking a Client Director to lead key client relationships across travel, drinks, insurance, professional services and healthcare.In this role, you'll steer integrated brand, digital and social programs that impact culture and drive growth—collaborating with Strategy, Creative, Production, Media and the broader Bastion businesses.Key...

  • Client Director

    4 weeks ago

    Sydney, New South Wales, Australia Bastion Full time

    OverviewBastion DBX is seeking a Client Director to lead key client relationships across travel, drinks, insurance, professional services and healthcare.In this role, you'll steer integrated brand, digital and social programs that impact culture and drive growth—collaborating with Strategy, Creative, Production, Media and the broader Bastion businesses.Key...

  • Client Director NSW

    5 days ago

    Sydney, New South Wales, Australia Aon Corporation Full time $120,000 - $200,000 per year

    Opportunity to lead our Financial Institutions and Professions division for NSWWork collaboratively across our broader Specialties Solutions segment to drive growth and deliver exceptional risk advisory and broking servicesPosition will suit an experienced Financial Lines broker with exemplary leadership skillsThis position offers the opportunity to drive...

  • Client Strategy Director

    4 weeks ago

    Sydney, New South Wales, Australia News Corp Australia Full time

    OverviewJoin to apply for the Client Strategy Director role at News Corp Australia.What's the role?As Client Strategy Director across our Consortium Agency NSW portfolio, you'll lead the charge in crafting high-impact, insight-led, commercially driven ideas that make clients sit up and take notice. You'll work in close partnership with sales leads, product &...

  • Client Strategy Director

    4 weeks ago

    Sydney, New South Wales, Australia News Corp Australia Full time

    OverviewJoin to apply for the Client Strategy Director role at News Corp Australia.What's the role?As Client Strategy Director across our Consortium Agency NSW portfolio, you'll lead the charge in crafting high-impact, insight-led, commercially driven ideas that make clients sit up and take notice. You'll work in close partnership with sales leads, product &...

  • Client Director

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Technology Group Full time $100,000 - $150,000 per year

    About UsThere's something special about working for a company like Macquarie Telecom. We're not the biggest in the industry, where you're just a number. We're not tiny enough that you've never heard of us. We're in that sweet spot where we're strong enough to punch above our weight. And we definitely do Because of this, you have the opportunity to make a...

  • Client Director

    2 weeks ago

    Sydney, New South Wales, Australia Macquarie Technology Group Full time $180,000 - $250,000 per year

    About UsThere's something special about working for a company like Macquarie Telecom. We're not the biggest in the industry, where you're just a number. We're not tiny enough that you've never heard of us. We're in that sweet spot where we're strong enough to punch above our weight. And we definitely do Because of this, you have the opportunity to make a...

  • Senior Client Director

    1 day ago

    Sydney, New South Wales, Australia iProspect Australia Full time $120,000 - $180,000 per year

    Job Description:dentsuis a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.iProspect, is a global digital-first end-to-end...

  • Director of Client Services

    2 days ago

    Sydney, New South Wales, Australia Talent Full time $120,000 - $250,000 per year

    Talent International is a global leader in digital and technology recruitment. With over 300 employees, 10 offices and revenue of AUD $1billion, we are on a mission to build a better world of work for all - and you can be a part of itWe know what really matters: development, flexibility, recognition, and purpose. And that's just what we offer. Of course, you...