Domestic Assistance Support Worker

Elite Care provides services to Aging & Disability clients with or with out Government funding such as NDIS.

We look after our employees and make sure they are equipped to handle all types of work and responsibilities.

So what are we looking for exactly?

We are looking for people who have integrity, experience, emotional intelligence, passion, understanding, and an all round good can do attitude.

Qualifications / Skills requirements:

• Minimum requirement - Community/health services qualified
• CPR and provide first aid Certified
• Minimum 1 year prior experience as support worker

RESPONSIBILITIES AND DUTIES

• Support clients to participate in activities and tasks including employment, in home support and community access (movies, shops, day programs, supported holidays).

• Support clients to access activities and outings in the community.

• Provide direct care assistance to each client in accordance with their service plan and as directed

• Work in accordance with the medication administration policy, work health and safety procedures and client's rights policies including privacy and confidentiality.

• Monitor the safety and well-being of the clients and report any concerns to the Manager.

• Provide 1: 1 or small group training and support in response to individual client needs.

• Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.

• Participate in the Service Planning process for individual clients and monitor outcomes.

• Work with clients, family/ carers, relevant case managers and other professionals to support the client's individual goals.

• In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.

• Ensure that all programming undertaken is appropriately maintained, documented and reviewed.

• Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.

• Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.

• Report regularly to manager

• Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.

• Provide back up and support to other staff as necessary.

• Participate in Performance Development meetings to identify ongoing training and support opportunities.

• Notify the service if you are unable to work your rostered shifts, with as much notice as possible.

• Contribute to Case reviews with Employment Consultants and Facilitators.

KEY PERFORMANCE INDICATORS

• Clients receive appropriate and quality levels of support essential to promote and maintain independence and participate in activities.

• All clients receive a high level of care and support as per their Care Service Plan .

• Personal care is provided to clients in a caring and supportive way.

• Documented evidence demonstrates that service procedures are followed.

• All policies and procedures are followed.

• Records demonstrate that clients have received correct medical and dietary intakes as prescribed by medical practitioners and as per service policy and procedures.

• Client files are updated and reviewed and health care and behavior support plans are in place as required.

• Daily documentation completed - ie end of shift notes

• A high level of communication with the Manager is maintained including advising of any potential risks to clients or the organisation.

• Induction, WHS, Manual Handling, Medication and Infection Control training are undertaken on commencement.

• Documentation is completed and maintained as per procedures.

• Sufficient notice (as much notice as possible) is provided for all rostered shifts you become unable to work.

• Employee code of conduct is adhered to.

PERSONAL QUALITIES

* Being adaptable to changing circumstances and being able to prioritise work.

• Client focused, and person centred

• Commitment to social and inclusion and valuing difference and diversity.

• A positive attitude and willingness to grow and learn

Job Types: Part-time, Casual

Pay: $28.53 – $35.70 per hour

Benefits:

• Employee mentoring program
• Professional development assistance
• Referral program

Ability to commute/relocate:

• Katoomba, NSW: Reliably commute or planning to relocate before starting work (Required)

Licence/Certification:

• First Aid Certification (Preferred)
• Working with Children Check (Preferred)
• National Police Certificate (Preferred)
• Driver Licence (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person