Marketplace Manager

Work options:
Hybrid

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey.
Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
We're looking for a Marketplace Manager who is passionate about eCommerce, digital growth and creating outstanding customer and seller experiences. This role is perfect for a commercially minded leader who thrives on building partnerships, driving performance, and shaping the future of online retail.

Success in this role calls for strong business acumen, proven experience in managing marketplace platforms, and the ability to work cross-functionally with diverse teams. You'll play a pivotal role in growing Baby Bunting's Marketplace, optimising performance, and ensuring alignment with our broader digital strategy.

Key Deliverables
Marketplace Leadership & Operations

• Lead all Marketplace functions, including seller onboarding, account performance, and trade/campaign management.
• Oversee marketplace operations including budgets, schedules and performance standards.
• Partner with Merchandise teams to identify new sellers and product ranges aligned to category strategies.

Campaigns & Commercial Growth

• Plan and deliver end-to-end campaigns across Marketing, eCommerce and Merchandise.
• Manage and grow retail media opportunities to drive incremental revenue and seller engagement.
• Monitor and analyse key metrics (GMV, revenue, ROI) to identify trends and optimise outcomes.

Cross-Functional Collaboration

• Partner with IT, Digital, Marketing, Legal, and Customer Care to ensure operational excellence, compliance and drive results.
• Build strong relationships with external partners including Mirakl and Marketplace sellers.
• Surface insights and opportunities that contribute to the Baby Bunting Marketplace strategy.

What You'll Bring To The Role

• 2+ years' experience managing or running a marketplace offering with experience using Mirakl or similar platforms
• 5+ years' experience in sales, marketing or product management.
• Strong commercial and analytical skills, with a data-driven mindset.
• Proven ability to influence and collaborate across multiple teams.
• Strategic thinker with a passion for customer experience and innovation.

What's In It For You…
We're accelerating our growth across Australia and New Zealand – when we grow, you grow

Training pathways designed to encourage personal growth and professional development

Employee discount – enjoy great savings across our range

Family discount to support the people who matter most

Paid parental leave for both primary and secondary carers

Annual flu shots to help keep you healthy

Hybrid working – 3 days in the office, 2 days from home for better balance

A dynamic, friendly team environment where you'll be challenged and supported to achieve personal and business goals

Access to our Employee Assistance Program for additional wellbeing support

Please Note

• All successful applicants must have the right to work in Australia and will be required to undergo a Right to Work check.
• Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.