Senior Supervisor, Bowling and Entertainment
1 week ago
The Role
• Supervise shifts across bowling, arcade & diner (weekday and weekends)
• Deliver standout customer service & assist with function bookings and enquiries.
• Lead the team, train new staff & keep morale high.
• Monitor lanes/games, troubleshoot issues & maintain standards.
• Oversee and participate in catering, food prep, service & hygiene.
- Complete start and end of day procedures, rostering duties (as required).
- Assist with stock levels, ordering, and daily operations
- Ensure safety, compliance and smooth shift handovers
⸻
About You
• Experience in Hospitality or retail or customer service background (3 years+).
• Confident leading a team & solving problems on the spot.
- Confident to work with our customers and "has a friendly can do attitude"
• Strong communicator and will have good written/email skills, knowledge of Microsoft suite
• Reliable, organised & flexible.
We Offer:
• Above award wages and KPI performance incentives
• Fun, social and supportive team
- Permanent part-time with flexible shifts
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