Accounts Receivable Officer

We're seeking an Accounts Receivable Officer to join our Finance team at Brand Collective. Based in our Richmond Support Office, this role is central to delivering accurate and timely accounts receivable functions across the Group. You'll be responsible for debtor portfolio management, customer onboarding, reconciliations, dispute resolution, daily banking, and fostering positive customer relationships, ensuring strong financial controls and efficient processes are maintained.

WHAT YOU'LL BE DOING

• Manage the end-to-end accounts receivable function, while supporting the AR Manager with achieving team KPIs and driving process efficiencies
• Communicate with customers to follow up on outstanding payments across multiple currencies including negotiating repayment plans
• Accurately process daily banking including EFT, BPAY, and Credit Card transactions
• Handle new customer account setups, collecting documentation and supporting risk assessments
• Support ongoing risk management by assisting with credit limit reviews and sharing key information with stakeholders in collaboration with the AR Manager
• Investigate and resolve disputed invoices or claims working closely with Customer Service and Sales teams
• Complete reconciliations for complex remittance advises to ensure customer accounts kept accurate and up to date
• Provide recommendations to the AR Manager on payment plans, escalations, or external debt referrals
• Contribute to process improvements and support project requirements
• Foster a positive, collaborative, and solution-focused team culture

ABOUT YOU

• Previous experience in accounts receivable, credit, or a similar finance role
• Strong attention to detail and a commitment to accuracy
• Excellent communication skills, with the ability to engage internal stakeholders, external customers, and senior management
• Confident phone manner when liaising with customers
• Strong organisational and time management skills with the ability to work both independently and in a team
• Intermediate Excel skills and experience working with ERP systems
• FMCG industry experience or relevant tertiary qualifications (Accounting/Finance) highly regarded but not essential

JUST SOME PERKS WE OFFER

• Generous discounts
• Up to 50% off top brands like Reebok, Superdry, and Elka Collective
• Exclusive LK Group discounts
• Treat yourself to savings at Daniel's Donuts, Hommey, Snooze & more
• Access to sample sales
• Exclusive to Brand Collective team members only.
• Leave when it matters
• Paid parental leave, volunteer leave & purchased leave options.
• Novated leasing
• Drive your dream car with ease.
• Loyalty rewards
• We celebrate your milestones with generous service awards
• Well-being matters
• Free access to Mental Health Professionals through our Employee Assistance Program.

READY TO MAKE AN IMPACT?

Take ownership of critical AR processes and help ensure accuracy, efficiency, and strong financial outcomes across our Group Finance team.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life

At Brand Collective our customers come from all walks of life, and so do we We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.