Risk Advisory Analyst

About the role – Permanent, full-time

We have an opportunity for a Risk Advisory Analyst to join our Customer Experience (CX) Division. In this role you provide first line risk advice and controls monitoring to ensure risks are identified and managed in line with People First Bank's (PFB) Risk Management Framework.

This division brings our purpose of Putting People First to life — making it easy for customers to bank with us, building meaningful relationships, and creating positive community impact.

As the voice of risk and compliance in Line 1, you will help the CX business meet our risk management and cultural expectations while balancing sound risk practices with the growth aspirations of the business.

Key responsibilities include:

• Establish and maintain relationships with key stakeholders in portfolio and the broader business to ensure risk is managed and that there is understanding of the desired risk culture.
• Champion the "Voice of Risk" in the portfolio's day-to-day activities, team meetings, decision making, team and individual training. This should include a willingness to challenge the status quo to achieve positive risk outcomes.
• Support Line 1 business capability development as it relates to Risk and Compliance, utilising PFB policies and procedures.
• Work in consultation 0with second and third lines of defence (Risk, Compliance, and Internal Audit).
• Ensure understanding of relevant compliance obligations and assist where required to implement updates to policies and procedures.
• Assist Senior Leaders to address open audit, assurance and portfolio-identified Issues and associated Treatment Plans.

Location:

Ideally, we are seeking applicants based in Toowoomba, Brisbane or Adelaide, but will consider applications from all locations for this role. We encourage you to put thought into how the work may be undertaken given your location and what support you may require.

About you:

The ideal candidate for this role brings at least two years of experience in the Financial Services or Insurance industry, with a strong background in a 2 nd or 1 st line risk or compliance being highly desirable. You possess excellent analytical skills and are adept at communicating complex information clearly, while also managing key stakeholder relationships effectively. Hands on experience using Prod and Prosper systems is advantageous. With a solid business acumen, you are self-motivated, capable of working independently with minimal supervision, and skilled in managing multiple tasks and competing priorities, especially during high-pressure periods. Your collaborative and supportive attitude fosters teamwork, while an agile communication style allows you to tailor their message to different audiences.

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by COB Wednesday 22nd October .

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.