Document Control Officer

1 week ago

Emerald Queensland, Australia Emerald Coaches Full time $60,000 - $90,000 per year

About the Business

Emerald Coaches, a family-owned transport company operating throughout Central Queensland.

We are people focused and strive to develop a work-life balance. At Emerald Coaches, we embrace our team, recognising their lives, dreams and talents as our most valuable asset. We believe our staff are integral to developing a great place to work, which fuels innovation and continuous improvement.

Being the first bus company in Australia to commit to a zero emissions strategy through our e-Mission Zero, we provide services to government, industrial clients, schools and local communities. Our 'Wheel of Success' provides guidance on our key goals and values;Balance, Safety, Communication, Improvement, and Success.At the centre of our wheel is always OUR PEOPLE

Our goals assist all departments to provide balanced focus in our key areas, with our values providing guidance for our decision-making.

The Opportunity

We are now looking for a 6-month fix term, Document Control Officer to join our Emerald Depot .

At Emerald Coaches, we are an output-focused organisation, and we can work with you to provide flexible working arrangements. You will be part of a collaborative and close-knit team that values family and a true work-life balance. With over 100 staff, many of whom are drivers, we want to make sure everyone enjoys the ride, so safety is our top priority.

About the role

This 6-month fix term, position is suited to a highly skilled, self-motivated and energetic person with the ability to work autonomously within a small team. Your primary base will be at the Emerald depot.

As the Document Control Officer, you will be highly organised with acute attention to detail.

Key Responsibilities:

  • Amend, update, and maintain company documents in line with Emerald Coaches' approved formats.
  • Create new documents as required, ensuring consistency with company standards.
  • Ensure all documents remain accurate, accessible, and compliant with internal procedures and external requirements.
  • Support the maintenance of version control, templates, and filing structures.
  • Ensure document revisions are communicated to relevant staff and old versions are archived in accordance with Emerald Coaches' approved archiving procedures.
  • Audit and verify documents for accuracy, formatting, and compliance.
  • Provide assistance during internal or external audits.

  • Maintain confidentiality and security of all documents

  • Other duties as required.

Skills and experience

  • Knowledge of quality management systems (ISO 9001:2015) essential.
  • At least 2 years' experience in document or records management including version control and audit.
  • High attention of detail in written and oral communication skills.
  • Advanced experience in Microsoft Office Suite (Office 365, Word, Excel, Outlook, One Drive and Sharepoint).
  • Strong attention to detail in organisational and time management skills with the ability to meet deadlines.
  • Previous experience in a compliance or regulated environment will be desirable.

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