Change and Communications Manager

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing, values-led team

About The Opportunity
Are you ready to lead change at Metcash? We are searching for an enthusiastic, strategic thinker to join us as an IT Change & Communication Manager, championing our enterprise IDAM implementation. If you thrive on collaborating with diverse stakeholders and are passionate about delivering change management, communication, training and engagement strategies, this role is designed for you.

This is a fantastic 12-month fixed-term opportunity, with the possibility for extension, where your expertise will make a measurable impact. Step forward and help shape the future with us

In this Role

• Create and execute change management plans to reduce resistance and boost engagement.
• Develop change collateral aligned with Metcash Delivery Success Method, including strategy, impact assessment, and sponsor engagement.
• Develop and deliver communications, training, and engagement plans for stakeholders.
• Assess business readiness and implement action plans.
• Work with the program team to provide targeted change activities and stakeholder engagement.
• Monitor and report on change effectiveness and readiness.
• Create adoption and sustainability plans, including BAU handover.

You're Likely a Match If

• At least 5 years' experience in IT change management, communication, or a related field.
• Background in managing change for large-scale IT transformations or system implementations.
• Demonstrated written and verbal communication skills, with an ability to present technical information clearly to non-technical stakeholders.
• Knowledge of change management principles, processes, and methodologies.
• Negotiation and influencing skills.
• Relevant change management certifications or accreditations.
• Experience in stakeholder management and working across various organisational levels.
• Familiarity with managing multiple communication platforms and choosing appropriate formats.
• Ability to develop and deliver training.
• Experience with IDAM and PAM programs is considered advantageous.

What's On Offer
We're proud to offer a workplace that supports your well-being, growth, and belonging:

Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us
Join us and be part of something bigger
Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.