Retail Sales VX Guide

About ACMI

ACMI is your museum of screen culture. Watch, play, make and discover the universe of screen-based art, films, TV and videogames. Visit us in Naarm/Melbourne's Fed Square, online and on tour. Our museum attracts millions of visitors through a vibrant offer of exhibitions, screenings, commissions and festivals. ACMI's industry, education and creative incubator programs inspire and develop the next generation of screen creatives. We are a globally recognised hub that connects people, communities, technology and ideas to shape our futures. More at

About the role

Join ACMI as a Retail Sales VX Guide for our new exhibition Game Worlds. Opening in September 2025 Game Worlds is our new playable exhibition featuring 30 iconic games including World of Warcraft, The Sims and Neopets. We have lots of fun new merchandise in our Shop and need your enthusiasm, passion and retail experience to provide exceptional customer service.

What you'll bring to the role

• Experience working in sales, ideally in a high-volume retail environment. A demonstrated passion for achieving targets and a talent for promoting products via visual merchandising.
• Proven ability to operate computerised point of sale systems, accurately manage transactions, and reconciliation of daily takings.
• Strong personal commitment to the delivery of high-quality visitor service within a retail/arts environment.
• Proven capacity to operate calmly and effectively in an environment of high visitor volumes whilst simultaneously ensuring accurate working and the safety of the public.
• Applicants with a current valid Victorian Working with Children Check or the ability to obtain one plus the flexibility to work weekend as well as weekday shifts.

What we offer

• This Grade 2 role is offered on a casual basis with a casual hourly rate of $38.01 plus super and allowances. ACMI is looking for flexible team members who are available to work weekdays and weekends. A current Victorian Working with Children Check is required for successful applicants.
• A talented, committed and creative team of people with a passion for screen culture, technology and media, cultural diversity, and inspiring new forms of creativity in our communities. A museum and workspace that provides an exceptional space to collaborate with colleagues located in the heart of Melbourne in Federation Square (just a 5 min walk from Flinders Street station).
• As a valued team member, you can enjoy complimentary and discounted tickets, discounts at our shop and cafe, access to wellbeing activities, learning and development programs and our Employee Assistance Program. Flexible working, including a mix of onsite and work from home days depending on your role. Visit the ACMI website to learn more about working with us.

How to apply

To obtain a position description and apply online visit ACMI Careers. Follow the online application process, submit your resume and a one-page cover letter explaining why you're interested in the role and how your experience makes you a good fit. Please contact us via or to discuss making adjustments to the recruitment process for your accessibility needs.

Applications close Tuesday 26 August 2025 at 11:59pm.

Please note interviews will be held on Tuesday 2 September 2025.

ACMI is a child safe workplace and actively promotes the safety, wellbeing and inclusion of all children from all backgrounds. ACMI is an equal opportunity employer, committed to building an inclusive workplace that supports diverse thinking and innovation. We encourage applications from First Nations People, people of culturally diverse backgrounds, Deaf and Disabled people and people from the LGBTIQA+ community. All sectors of the community are welcome to apply.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. The successful applicant is required to complete reference and background checks prior to employment, including a Working with Children Check where required and National Police Check.

• Naarm is the traditional Aboriginal name for Melbourne which encompasses the traditional lands of the Kulin Nation, a collective of five Aboriginal language groups, the Wurundjeri, Boon Wurrung, Wathaurrung, Taungurung and Dja Dja Wurrung.