Senior Client Account Manager

4 days ago

Melbourne, Victoria, Australia Pattern Full time $80,000 - $120,000 per year
Thinking about making the move to Melbourne? This role is a great opportunity for experienced professionals ready to relocate and join our growing team in one of the world's most vibrant cities. Relocation packages are available.
Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the world's most recognisable brands - combining data, tech, and strategy to drive measurable growth.
If you're a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you.
What You'll Do
Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication.
Support channel teams with strategic direction, making sure every initiative aligns with each client's overarching business goals.
Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams.
Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met.
Identify and present new growth opportunities that deliver measurable impact for clients.
What You Bring
3+ years' account management experience in a digital or full-service agency. Expertise across SEO, SEM, and Social Advertising (at least 2 of the 3) Must be confident creating reports from Google Analytics, Google Ads, and Meta. Confident presenter and communicator with strong commercial acumen. Analytical mindset - you love connecting data to meaningful client outcomes. Proven ability to lead multi-channel teams and manage complex projects. Why You'll Love Working at Pattern
5 weeks annual leave every year. Hybrid flexibility - WFH Mondays & Fridays. Summer Fridays - finish at 1pm for long weekends during Summer. Work-from-anywhere policy for travel and flexibility. 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave. Regular team events - lunches, celebrations, and Pattern Values Week. Stock options available upon joining.
Ready to lead, grow, and make an impact? Join Pattern -  where ambitious brands (and people) accelerate.
What is the hiring process?
Virtual interview with Hiring Manager Virtual/in-person task presentation and interview with Hiring Manager & Peer Virtual/in-person interview with other team members Professional reference checks Executive review Offer We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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