Retail Sales Performance Manager

13 hours ago

Perth, Western Australia Mazzucchelli's Full time
Retail Sales Performance Manager

Mazzucchelli's Jewellers | State Multi-site Role | Reporting to Head of Brand

At Mazzucchelli's Jewellers, it' about the moments. With over 122 years of retail history, we're Australia's most trusted name in fine jewellery & Swiss watches, known for innovation, passion for helping every single customer celebrate life's special moments.

We're now seeking a Retail Sales Performance Manager in Perth a driven and dynamic professional who knows how to bring out the best in people and turn potential into performance.


About the Role

Reporting directly to the Head of Brand, this role focuses on sales training, capability development, and driving individual productivity across our store network. You'll be hands-on in stores, coaching team members to shine through confident selling, customer connection, and consistent execution of the sales process.

This is a multi-site, field-based role where no two days are the same, working shoulder-to-shoulder with Store Managers and Sales Professionals to lift performance and create measurable results on the shop floor.


What You'll Do
  • Actively coach store teams to maximise individual productivity and sales conversion
  • Deliver engaging, practical brand training sessions and in-store development
  • Partner with Store Managers to identify sales performance opportunities
  • Champion the Mazzucchelli's sales framework across all locations
  • Track and analyse individual and team sales performance weekly & monthly
  • Streamline new team members in key locations for positive induction measures

What You'll Bring
  • Proven success in retail sales leadership, training or performance coaching
  • A strong understanding of retail sales processes and jewellery selling behaviours that drive results
  • Confidence and experience in facilitating learning and developing individuals
  • The ability to translate data into actionable insights
  • A passion for people, retail, and jewellery

Why Join Mazzucchelli's

You'll join a brand with a proud heritage and a bright future. At Mazzucchelli's, we believe our people are the true gems and we invest in their growth through The Star Academy, our dedicated education and development platform. We have accredited pathways for our sales team and leaders on the ground that see's them grow from Culet to Crown.

This role offers national exposure, the opportunity to make a lasting impact on team capability, and to play a key part in the continued success of a leading Australian jewellery brand.

Help us shape what Australian retail should look like in 2025. Apply now and bring brilliance to every sale.


Please send your CV & Cover letter to our Head of Brand- Narelle Madden or via seek today with Apply Now.

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