Licensing and Performance Principal Advisor

Principal Advisor – Licensing, Performance & Compliance

Full time, 12months+

Do you want to make a real difference in the lives of Queensland workers and help shape a fair, safe and productive future?

At the Office of Industrial Relations (OIR), we're passionate about protecting workers' rights and ensuring safer workplaces across Queensland. As part of our Workers' Compensation Regulatory Services (WCRS) team, you'll be at the heart of regulating insurers, improving rehabilitation and return-to-work outcomes, and ensuring compliance with workers' compensation laws.

As Principal Advisor, Licensing, Performance and Compliance, you'll:

• Lead the licensing of self-insurers and provide high-level advice to senior stakeholders.

• Monitor and improve insurer performance, ensuring fairness and transparency across the scheme.

• Drive strategic projects and build strong relationships across industry and government.

• Contribute to initiatives that directly support injured workers on their journey back to meaningful employment.

This is a unique opportunity to join a purpose-driven team, influence systemic change, and contribute to a safer and fairer Queensland for all. If you're skilled in regulatory practice, compliance, licensing, finance, insurance, or law and you're motivated to use your expertise for community impact, we want to hear from you.

Key capabilities for this role include:

Applies technical knowledge

• Demonstrated ability to develop and deliver strategic advice, analyse trends and identifying emerging issues impacting the workers' compensation scheme or insurers to senior management.

• Demonstrated practical experience and knowledge of contemporary regulatory practices and compliance management strategies and well-developed skills to deliver operational processes and procedures.

• Knowledge of or ability to rapidly acquire knowledge of Queensland's workers' compensation scheme. Drives accountability and outcomes

• Demonstrated ability to prioritise projects and tasks efficiently, in line with team commitments to meet regulatory timeframes or performance targets in complex and dynamic environments

• Demonstrated ability to make considered, ethical decisions based on insights into the broader context by remaining composed during high level situations, supporting the team and recognising opportunities to seek advice to enable a prompt and objective response Builds enduring relationships

• Demonstrated high level interpersonal skills in the areas of communication, presentation, conflict resolution, consultation and negotiation in the area of workers' compensation, regulatory, insurance, financial or business environments.

Pursues continuous growth

• Demonstrated high level of personal, professional and corporate integrity, remaining positive and responding to pressure in a controlled manner, challenging

issues constructively and encouraging learning from experience to build capacity and ensure improvement.

Communicates with impact

• Demonstrates well-developed written and verbal communication and interpersonal skills including the ability to successfully liaise and negotiate with insurers or other stakeholders on issues of strategic significance. You will be required to prepare for and represent the organisation professionally at forums and meetings with key stakeholders.

Apply now to help us shape a healthier, safer, and more equitable future for Queensland workers

Apply online at Create a 'My SmartJob' account to submit your application. Your application needs to include:

• your current resume, including contact details for at least one referee who has thorough knowledge of your conduct and performance within the past two years

• Your response to the 3 questions to help us better understand your motivation and knowledge for applying.

Applications will remain current for 12 months.